Front Office Assistant

Job Description

Job Description

Alabama Pain Physicians is a comprehensive pain management practice committed to improving the quality of life of our patients. We utilize cutting edge technology and advanced procedures to establish an accurate diagnosis and treatment plan to ultimately minimize pain and increase function.

Thank you for taking the time to apply for a position. As part of our application process, we require applicants to complete a survey that will help us identify those who are hard-wired to provide exceptional care and thrive in our culture.

Please copy and paste the below link into your browser's address bar to view complete the application process. This is a survey and not a test – there is no right or wrong answer. It should take less than 10 minutes of your time.

If you are selected, you will be invited via email or by phone to participate further in our application process. If you are not chosen, we encourage you to apply for future openings.

Thank you again for your interest in our organization. We do appreciate the time you invested in this application

Description

This department is the face of Alabama Pain Physicians and requires patience, empathy, time management, and professionalism with patients, co-workers, and providers. The Front Office Assistant position is responsible for general administrative tasks and greeting/checking-in patients in a professional and timely manner. This position requires a working knowledge of Medicare/Medicaid, Medicare Advantage, and commercial insurance.

Job Responsibilities

• Check patients in upon arrival and collect co-pay
• Verify patient information
• Respond to any questions or concerns patients may have professionally and respectfully
• Balance and manage cash, check, and credit card intake
• Import documents from front office and from fax portal system
• Recording correspondence in patient charts using EHR
• Any other task(s) deemed necessary by management

Job Requirements

Education & Experience

• Familiarity with Medicare, Medicaid and other commercial insurance payers
• Previous private physician office experience
• Previous customer service experience
• 1-2 years front office experience
• 1-2 years balancing to deposit experience

Skills

• Effective communication skills verbally and written
• Positive, patient focused attitude
• Ability to manage change
• Must maintain a professional appearance and demeanor

Benefits

We offer our employees a competitive salary plus a comprehensive benefits package. Benefits will include:

• Medical, Dental, and Vision Healthcare Plans
• 401(k) and Roth Retirement Plans
• Generous Paid-Time Off

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Alabama Pain Physicians is a comprehensive pain management practice committed to improving the quality of life of our patients. We utilize cutting edge technology and advanced procedures to establish an accurate diagnosis and treatment plan to ultimately minimize pain and increase function.

Company Description

Alabama Pain Physicians is a comprehensive pain management practice committed to improving the quality of life of our patients. We utilize cutting edge technology and advanced procedures to establish an accurate diagnosis and treatment plan to ultimately minimize pain and increase function.