Credit and Accounts Receivable Manager (On-site in Pelham, AL)

Job Description

Job Description

Are you a strategic financial leader who thrives on accuracy, accountability, and customer satisfaction? Join our team as the Credit and Accounts Receivable Manager , where you’ll play a key role in strengthening our company’s financial foundation.

Who We Are

Gabriella White is home to our family of brands - Gabby, Summer Classics, and Wendy Jane. We are growing in all areas of the business and are proud to be family-owned and operated since 1987. Together, we furnish life's best moments, from the every day to the exceptional. We are united by our vision as well as our collective spirit and our culture is shaped by our core values: Dedication – Enthusiasm – Synergy – Integrity – Goal-Oriented – Nimble, or simply put DESIGN.

As a premier innovator, manufacturer, and retailer of luxury furniture and accessories, our brands are loved by designers and design-minded consumers for creating timeless outdoor living and transitional, eclectic furniture and accessories for every part of the home. We’re always looking for talented people to join our team and grow together.

What We Offer

• Competitive health, dental, and vision plans
• Employer paid short- and long-term disability.
• 401(k) plan with company match after 12 months
• Employee Assistance Program and Chaplain Services to support mental and emotional well-being
• Paid sick leave, vacation, holidays, and parental time
• Generous employee product purchase discount

What You Do

• This position will work on-site in Pelham, AL at our corporate headquarters.
• Leads the Credit and Accounts Receivable function to achieve operational excellence, meet cash flow targets, and deliver outstanding internal and external customer service.
• Builds, develops, and mentors a high-performing credit and collections team focused on accountability, collaboration, and continuous improvement.
• Reviews accounts receivable aging and monitors Days Sales Outstanding (DSO) to meet or exceed company performance goals.
• Oversees credit approval workflows to ensure timely and accurate release of customer orders.
• Establishes clear individual and team goals, measures results, and drives process improvements across all credit and collections activities.
• Partners with Sales and Customer Service teams to establish and manage customer credit terms and resolve issues affecting order release or payment.
• Collaborates with departments across the organization—including Customer Service, IT, Operations, eCommerce, Marketing, Contract, and Retail—to support company objectives, maintain order accuracy, and ensure alignment of AR processes with business initiatives.
• Monitors internal and external changes that may impact sales order accuracy or AR performance, proactively adjusting processes and guiding the team to maintain financial integrity.
• Prepares and delivers weekly and monthly reports on credit, collections, and cash performance.
• Conducts regular departmental meetings to communicate priorities, share updates, and foster teamwork.
• Coaches and develops team members through performance feedback, training, and professional development opportunities.

What You Bring

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.
• Minimum of five years of progressive experience in accounting, finance, or related disciplines required.
• Proven expertise in Commercial Credit and Accounts Receivable management with a strong record of performance in cash flow, DSO, and collections results.
• Demonstrated leadership and people management experience, including coaching, team development, and performance improvement.
• Track record of achieving financial and operational targets such as DSO reduction, improved productivity, and minimized write-offs.
• Proficient in Microsoft Office Suite, with intermediate to advanced Excel skills (pivot tables, formulas, reporting).
• Experience using ERP systems required; Syspro experience strongly preferred.
• Exceptional organizational and time management skills, with the ability to prioritize and meet multiple deadlines.
• Strong analytical and problem-solving capabilities with attention to accuracy and detail.
• Excellent communication and interpersonal skills, both written and verbal, with the ability to collaborate effectively across departments and levels of the organization.
• Commitment to providing superior customer service and building positive internal and external relationships.
• Strategic mindset with the ability to balance operational execution and long-term process improvement.