Director of Operations

Job Description

Job Description

About Prewett Pest Control

Prewett Pest Control is building one of the fastest-growing pest control platforms in the Southeast, focused on disciplined operations, strong leadership, and scalable systems that support long-term growth. Founded in 2020, the company has grown by staying focused on the fundamentalsdeveloping people, executing consistently, and building repeatable systems.

Today, the company operates at approximately $4M in annual revenue. Over the next five years, Prewett Pest Control intends to scale to $25M+ through disciplined organic growth and strategic acquisitions. We are now seeking a Director of Operations to help lead this next phasebuilding the operational infrastructure, leadership bench, and performance systems required to support responsible multi-market expansion.

Our mission is simple: build a world-class pest control company that develops people, serves customers at a high level, and scales responsibly.

The Role

The Director of Operations is a senior leadership position responsible for owning day-to-day operational execution across all branches. This role ensures consistency, efficiency, profitability, and service excellence while building the operational foundation required to scale a high-growth platform.

This is an opportunity for an experienced operations leader who has helped scale a larger organization and is motivated by the challenge of building and shaping a fast-growing company with significant runway ahead. The right leader will help transform a strong $4M foundation into a scalable $25M+ regional platform over the next five years.

Compensation, Incentives & Benefits

We offer a competitive and flexible compensation package designed to attract experienced leaders who value both stability and long-term upside.

• Competitive base salary commensurate with experience
• Performance-based bonus structure tied to operational, financial, and growth outcomes
• Equity-aligned incentive structure providing meaningful participation in the long-term value created as the company scales toward its multi-year growth objectives
• Company vehicle or vehicle allowance
• Comprehensive benefits package including health insurance, paid time off, and holidays
• 401(k) retirement plan with employer matching
• Executive-level influence over company direction and long-term strategy

Why Join Prewett Pest Control?

• Senior leadership role with real ownership and decision-making authority
• Opportunity to help build a $25M+ regional platform the right way
• Strong leadership team with a disciplined long-term vision
• Meaningful upside for leaders who help create lasting value

Careers website:

Company website:

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Key Responsibilities

Operational Leadership

• Oversee daily operations across all Prewett Pest Control branches
• Ensure consistent service delivery, safety standards, and customer experience
• Implement and refine SOPs across service, sales, scheduling, and customer care
• Drive operational KPIs including revenue growth, margins, retention, and efficiency

Branch & Team Management

• Lead, coach, and develop Branch Managers and operational leaders
• Establish clear performance expectations, scorecards, and accountability rhythms
• Partner with HR on hiring, onboarding, training, and performance management
• Build a leadership bench capable of supporting continued expansion

Financial & Performance Management

• Own branch-level P&L performance in partnership with executive leadership
• Monitor labor efficiency, route density, service costs, and profitability
• Identify and execute operational efficiency and margin-improvement initiatives
• Support budgeting, forecasting, and multi-year growth planning

Systems, Process & Scale

• Optimize field service operations, routing, scheduling, and CRM usage
• Improve cross-functional workflows between operations, sales, and marketing
• Lead operational readiness for new branches, tuck-in acquisitions, and market expansions
• Build scalable systems designed to support growth from $4M to $25M+

Culture & Customer Experience

• Reinforce Prewett Pest Controls values, standards, and leadership expectations
• Ensure customer satisfaction and service quality remain best-in-class
• Address escalations and operational challenges with professionalism and urgency

What Success Looks Like

• Strong, accountable branch leadership across all locations
• Predictable operational execution and financial performance
• Improved margins and efficiency without sacrificing service quality
• Infrastructure and systems capable of supporting multi-branch, multi-market scale
• Successful integration of growth initiatives and acquisitions
• A high-performance, values-driven culture aligned with long-term expansion

Who This Role Is For

This role is well-suited for a senior operations leader who has helped scale a larger home services or pest control organization and is now looking for:

• Greater ownership and influence
• The opportunity to build systems rather than inherit them
• Meaningful upside tied directly to company growth
• Entrepreneurial exposure within a disciplined, growth-oriented platform

Qualifications & Experience

• 7+ years of senior operations leadership experience, preferably in pest control or home services
• Proven experience managing multi-location operations
• Strong understanding of P&L ownership and operational KPIs
• Track record of building teams, systems, and accountability
• Experience supporting growth initiatives, acquisitions, or market expansion is a plus
• Comfortable operating in a fast-growth, entrepreneurial environment
• Strong leadership, communication, and decision-making skills