Payroll Specialist
- Responsible for the administration and compliance of payroll issues
- Provides client and employee services to support external client’s employees with payroll questions
- Responsible for complying with government regulations relative to payroll processing
- Responsible for auditing all aspects of payroll, benefits and employee data to ensure accuracy
- Set up deductions as required by client/payroll.
- Update worksite employee records as needed
- Responsible for compiling reports as requested by client(s).
- Able to process high volume and client payroll
- Performs other duties as assigned to include special projects
- Ability to work with internal and external clients o relationship building
- Responsible for answering main phone line / clients inquires (email and phone) as needed
- Handle CRM toll tickets and cases
- Regular attendance within normal business hours is required
- 2 years minimum high-volume payroll experience.
- Understanding of payroll laws and multi-state payroll laws, rules of over-time, etc.
- The position requires strong clerical skills with good verbal and written communication. Must have strong attention to detail.
- Ability to work accurately and quickly under company deadlines.
- Ability to deal with clients and employees in an efficient and professional manner.
- Applicant must possess the ability to evaluate situations and provide expedient resolutions.
- Communication skills – ability to express ideas clearly and concisely, in writing and verbally and must have the ability to effectively present information in one-on-one and small group situations to clients, employees and internal staff.
- Interpersonal skills – cooperative, courteous, flexible and good natured.
- Effective work skills – conscientious, persistent, resourceful, productive and active.
- Experience using large ERP systems preferred
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook.) required
- High School diploma or general education degree (GED).
- CPP or FPC Certification Preferred
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