Customer Care Manager - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide , making customers feel understood while confidently recommending solutions.
- You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions. Responsibilities
- Manage customer inquiries and support daily service activities.
- Coordinate team communication to maintain efficient workflows.
- Assist with account updates, billing inquiries, and policy reviews.
- Track service metrics and report progress to the agent.
- Support community engagement and customer outreach initiatives.
- Maximizing sales opportunities with existing customers
- Conducting customer policy reviews
- Generating new business prospects
- Excellent communication and organizational skills.
- Strong attention to detail with the ability to manage multiple priorities.
- Prior experience in customer service, office management, or administrative support preferred.
- Must be able to obtain applicable state insurance licenses.
Recommended Jobs
Line Cook
Job Description Job Description Benefits: Free uniforms Competitive salary Employee discounts Flexible schedule Benefits/Perks Flexible Scheduling Competitive Compensation …
Finish Carpenter
Job Description Job Description FINISH CARPENTER Automation Personnel Services is looking for a Finish Carpenter for a company based in Tuscaloosa, AL. In this role, you will primarily be re…
Part-time Cleaning Tech Position- Liberty Park
Position Overview We are seeking detail-oriented and dependable individuals to join our team as Commercial Cleaning Technicians at a location in Hoover. In this role, you will be responsible for c…
Childcare Teacher K-4
Job Description Job Description Salary: Negotiable ummary Teachers are responsible for all aspects of the care and education of Infants/Toddlers and preschoolers in a full-day early child…
Painter
Job Description Job Description Painter Location: Montgomery, AL / Tuskegee, AL Pay Rate: $21.00/hour We are seeking experienced Painters to perform interior and exterior coating work …
Crew Member - Killen. AL
Job Description Job Description Our Team Members are the face of our company and the first step in providing quality service and hospitality to our guests. To be successful in this role, Team Mem…
Service Tech
Job Description Job Description TRUCK MECHANIC Location: Ward Idealease Mobile Al. Position Overview: The Service Technician is responsible for providing on-site maintenance and repair s…
Heavy Equipment Mechanic
Job Description Job Description Who we are Ferroglobe is one of the world’s leading suppliers of silicon metal, silicon-based and manganese-based specialty alloys, and ferroalloys, serving a…
Handyman Needed (Montgomery)
Job Description Job Description Lula is looking for a 1099 Handyman Pro to help with property maintenance of several thousand rental properties across the Montgomery area . We are seeking ind…
Electrician - MASTER
Established in 1994, Mr. Electric® is a global franchise organization providing electrical installation and repair services. Recognized by Entrepreneur Magazine among its "Franchise 500," Mr. Electric…