Spa Attendant

Job Description

Job Description

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast. Nestled on 550 acres of stunning beauty, the Grand combines rich Southern tradition with modern luxury to offer world-class guest experiences. The resort boasts a luxurious 20,000 sq. ft. spa, providing a full range of services, including massages, facials, hair, and nail treatments. Guests can unwind in a serene quiet room with a hot tub, sauna, and indoor pool. As part of a historic destination known for exceptional hospitality, you’ll have the opportunity to contribute to unforgettable moments— The Grand Life is calling, come share it with us!

As a Spa Attendant , your primary responsibility is to ensure exceptional service and cleanliness within our spa facilities. You’ll greet and escort guests into the locker area, maintain cleanliness in the locker rooms, showers, treatment rooms, lounges, and pool areas, and ensure all amenities are fully stocked. Your role is vital in creating a relaxing, organized, and welcoming atmosphere, enhancing the spa experience for our guests.

Key Responsibilities:

Spa Cleanliness & Maintenance: Ensure the cleanliness and organization of all spa areas, including locker rooms, showers, lounges, wet treatment rooms, and the pool area.

Guest Services: Warmly greet and escort guests to locker areas, offering assistance with lockers and amenities to enhance their spa experience.

Facility Assistance: Provide guests with clear instructions on how to use spa facilities, such as the sauna, hot tub, and pool, ensuring comfort and safety.

Restocking & Inventory Management: Regularly stock towels, robes, slippers, toiletries, and refreshments, ensuring all guest needs are met.

Treatment Support: Assist therapists during treatments by preparing rooms, restocking supplies, and maintaining an organized environment.

Laundry Management: Handle soiled linens efficiently, replacing them with clean towels and robes according to spa standards.

Spa Setup: Arrange relaxation rooms and other spa areas with necessary amenities, such as ice packs, fresh towels, and beverages.

Safety Adherence: Follow all safety regulations and procedures to maintain a secure environment for guests and staff.

Perks & Benefits:

As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:

• Health, Dental, and Vision Coverage: Comprehensive options, including both FSA and HSA plans.
• 401(k) with Company Match: Plan for your future with our matching retirement plan.
• Exclusive Discounts: Enjoy discounts on hotel stays, dining, golf, and retail at PCH properties and worldwide through Marriott.
• Opportunities for Growth: Ongoing training and development with room for career advancement.

Join us at the Grand Hotel Golf Resort & Spa , where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences. The Grand Life is calling, come share it with us!