Sales Assistant / Customer Service
Location: ProSource of Birmingham in Pelham, AL
Are you passionate about delivering exceptional customer service and helping businesses thrive? ProSource Wholesale is searching for a dedicated Assistant Account Manager to join our team. Here’s your chance to make a meaningful impact and grow with one of the largest flooring companies in the industry!
Why ProSource?
At ProSource, we’re more than a flooring company—we’re a trusted partner for trade professionals and homeowners. Unlike retail, our focus is on building lasting relationships and providing growth solutions tailored to our clients' needs. As an Assistant Account Manager, you’ll play a crucial role in fostering these relationships and contributing to our success.
What You'll Do:
- Welcome & Assist: Greet and sign in showroom visitors, ensuring every guest feels valued from the moment they enter.
- Support the Team: Help our Account Managers by facilitating the sales process, managing payments, updating order statuses, and answering inquiries.
- Showcase ProSource: Explain the benefits of ProSource to prospective clients (trade professionals and homeowners) and invite them to explore our showroom.
- Schedule Tours: Arrange appointments for showroom tours with potential new members.
- Update Displays: Keep the showroom floor fresh and inviting by updating product displays and pricing.
- Maintain Excellence: Work with the sales manager to ensure a consistent, top-notch customer experience and keep the showroom in pristine condition.
- Education: High School diploma or GED.
- Skills: Excellent verbal and written communication skills, with strong attention to detail.
- Interest in Design: A background or interest in Interior Design is a plus .
- Numerical Savvy: Ability to understand and communicate numerical data, including discounts and commissions.
- Tech-Savvy: Proficiency in Microsoft Office and a general understanding of technology, including mobile devices and internet searches.
- Dynamic Environment: We’re all about relationships, not retail. Your charisma and drive will be key to your success.
- Fun Culture: Enjoy a great work-life balance with a team that supports you and knows how to have fun.
- Work-Life Balance: Forget retail hours and embrace a schedule that supports a healthy balance.
- Competitive Pay: Hourly wage of $18-20 with growth opportunities within the showroom. Enjoy a benefits package with healthcare, retirement, and paid time off.
ProSource Wholesale stands as one of the largest flooring companies in North America, boasting over 145 showrooms across the U.S. and Canada, with new locations opening annually. Our showrooms are staffed by knowledgeable professionals specializing in both residential and commercial products. But we don't stop at flooring—our extensive range includes everything from cabinets to bathtubs, establishing us as a leading name in the industry.
If you're ready to elevate your career and contribute to the growth of businesses in your community, join the ProSource family today!
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