General Manager 5 (Selma)
- Manage employee resources:
- Recruit, develop and retain solid performers both in the union and non-union workforce.
- Ensure an awareness and adherence to company policies/procedures and legal requirements.
- Maintain productive relationship with the union.
- Spend adequate time on leadership and development in addition to management.
- Manage equipment resources:
- Oversee plant maintenance through Chief Engineer.
- Ensure equipment is maintained at optimum levels through PMs.
- Ensure that maintenance is responding quickly and thoroughly to minimize down time.
- Oversee fleet resources.
- Ensure that vehicles are appropriately maintained and tagged.
- Oversee plant maintenance through Chief Engineer.
- Manage Service Function:
- Ensure that the service department is keenly aware of customer needs.
- Maintain up to the minute knowledge of service outcomes.
- Touch base with customers as needed to maintain optimum relationship.
- Resolve service issues immediately to the satisfaction of the customer.
- Ensure that Route Drivers are properly trained in both process and safety matters.
- Manage Production Outcomes:
- Daily review and analyze departmental results
- Make changes as needed to reach goals
- Manage inventory appropriately
- Produce periodic reports as needed
- Serve as Role Model for Safety:
- Visibly endorse safety initiatives at all times.
- Ensure that all employees know that SAFETY comes first.
- Ensure that all safety training is done proactively and thoroughly.
- Work interactively with Safety Coordinator on safety and workers compensation issues.
- Exhibit sound financial acumen:
- Manage P&L monthly to meet desired goals
- Explain cost variances monthly or as requested.
- Interpret results effectively to recommend changes or enhancements to current practices.
- Communicate effectively with the Home Office:
- Be self sufficient, yet willing to contact the Home Office for assistance.
- Role model an openness to appropriate assistance from the home office management - eliminate us versus them.
- Other:
- Any other duty as needed
- Pitch in for any other job as needed to meet production requirements or cover for absences.
- Any other duties as assigned or deemed necessary.
- Hire or termination of a direct report
- Expenditure outside of guidelines of regular spending
- Change in software or processing
- Any day to day decision involving the smooth operation of a shift or department
- At least 10 years experience in a production leadership role, preferably in the linen industry.
- Exceptional leadership skills - able to work with and communicate with all levels of employee
- Good computer skills
- Solid analytical abilities
- Good financial skills
- Creative problem solving abilities
- Consistent and temperate professional demeanor
- Prefer experience in a union environment
- Prefer prior experience managing a route force.
- Bachelor's degree preferred but not required.
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