Production Manager of Data Services
Duties and responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Establish workflows and processes within the data services team to provide standard operating procedures within the department.
- Compile project communication plan template and workflow to educate customers on data migration project expectations.
- Manage team to ensure productivity is maintained and necessary roadblocks are identified and removed (report roadblocks to Executive Director for resolution).
- Provide resource management and determine the schedule of resource availability to promote project success. Where possible, minimize active projects per team member to allow for project focus and effectiveness.
- Provide migration support to data team members as needed to remove roadblocks or resolve issues at hand.
- Interact with the PMO and Sales organizations to provide proposal and level of effort documents for project pricing.
- Serve as the voice of the organization to the Executive Director of Professional Services as it relates to needs, recognition of team members, etc. as necessary.
- Operate as the technical lead for script development and tool enhancement to better support the team going forward.
- Enhance Telecom Generator, Hydrate, and other tools to support the overall organization.
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