Terminal Manager (Huntsville, AL)

Job Description

Job Description

The Terminal Manager of the facility is a hands on position working side by side with prep and repair team.. The Terminal Manager has direct responsibility for the successful performance of the facility. Terminal Managers shall be directly engaged in the leadership effort to maintain the safety of the people, compliance with the quality of our processes; and improving the efficiency of service we provide through planning, scheduling and policy enforcement. This is a hands on position working both indoors and outdoors. Must be flexible and available to work some weekends.

General Responsibilities:

• Safety of employees: enforce operational safety rules, confront safety violations immediately and correct behavior.
• Quality: enforce operational processes compliance with standard operating procedures designed to protect people, product and service.
• Plan staffing schedule for the operation to meet productivity standard: the proper amount of staff to execute the services within the acceptable time frame.
• Engage with vendors who supply support services to the location to ensure that they are providing the contracted service on time and within budget.
• Maintain an accurate accounting of equipment and supplies at the location to avoid loss and to conduct regularly scheduled preventative maintenance.
• Reduce or eliminate the cost related to personnel injury claims by enforcing safety and quality rules.

Operations

• Communicate with a network of internal and external entities to develop a synchronized operational schedule to ensure staffing is in place to execute our services on time and within allotted time frames.
• Lead daily pre-shift briefings that inform the team of the workload for the shift, safety conditions, quality reinforcement, weather conditions and equipment needs.
• Interact, communicate and observe personnel as they are performing their job duties and track performance throughout the course of the day.
• Leverage internal support resources to maintain a high-level operational readiness, such as training, recruiting, technology, payroll, procurement and operational expertise.
• Complete reporting requirements accurately and on time.

People Development

• Lead the team by way of example.
• Motivate the team to be the best in class in safety and quality.
• Hire employee and develop plans to maintain a high retention rate.
• Hold personnel accountable to perform within the safety, quality and company policies.
• Train personnel to ensure all team members are properly trained in safety, quality and company policies.
• Employee recognition and discipline.
• Leadership and mentoring.
• Delegation and follow through tasks to subordinates.

Customers

• Communicate with customers to keep them informed on the progress of the execution of services within the operation.
• Complete reporting requirements accurately and on time.
• Be a positive and professional representative of the company to the customer at all times.

Qualifications:

• Experience successfully leading teams of people in a fast paced high intensity environment.
• Willingness to take responsibility of the performance of the personnel and the overall operation.
• Understand and accept that the Terminal Manager role is not a fixed schedule, this position is responsible for the performance of the operation day and night.
• Ability to directly address personnel individually or as a whole when needed to ensure all service expectations are met.
• Excellent organizational skills.
• Ability to work independently.

Requirements:

• High School diploma or equivalent certification
• Ability to pass background check (post offer, pre-employment)
• Ability to work outside in all weather conditions
• Must have the ability to work all shifts as needed, including off-shifts and holidays if required
• Ability to use smart device, calculator, copier, fax, computer and email.
• Good working knowledge and experience using Microsoft Office products such as Microsoft Word, Microsoft Excel, Microsoft Outlook.
• This is a hands on position working both indoors and outdoors. Must be flexible and available to work weekends.
• Welding and mechanical skills are a plus.