Operations Manager

Job Description

Job Description

Description:

SUMMARY

Plan, coordinate, and oversee daily operations across production, scheduling, logistics, and support functions. Ensure safe, efficient, and quality-focused execution of customer orders while driving alignment with ALG’s core values and strategic growth objectives. Partner with the General Manager and leadership team to optimize resources, improve processes, and support scalable growth.

FUNDAMENTAL DUTIES & RESPONSIBILITIES

Operations Execution

• Manage day-to-day operational activities to ensure on-time delivery, quality output, and cost efficiency.
• Coordinate scheduling, staffing, and workflow across production and support teams.
• Monitor and adjust operational performance metrics (safety, quality, delivery, cost) to meet or exceed company standards.
• Ensure compliance with company policies, ISO standards, and safety regulations.

Team Leadership & Development

• Supervise and develop production supervisors, leads, and team members to meet performance expectations.
• Implement cross-training and workforce flexibility plans to meet production demands.
• Support recruitment, onboarding, and training initiatives to strengthen the talent pipeline.
• Foster a culture of accountability, teamwork, and continuous improvement in alignment with ALG’s Core Values: Own It, Pursue Excellence, Support Each Other .

Quality & Continuous Improvement

• Partner with the Quality and General Manager to resolve customer complaints and implement corrective actions.
• Support LEAN initiatives and continuous improvement projects focused on efficiency, waste reduction, and scalability.
• Leverage technology and systems to improve scheduling, reporting, and operational visibility.

Cross-Functional Support

• Collaborate with Sales, Customer Success, Shipping, and Finance to ensure seamless order execution and customer satisfaction.
• Provide data and insight to leadership for strategic planning and operational decision-making.
• Act as a bridge between the plant floor and leadership team to align daily execution with long-term growth goals.

Other Areas

• Additional responsibilities may be assigned, as necessary.

BASE SKILLS

• Proven ability to lead and manage teams in a fast-paced manufacturing or production environment.
• Strong organizational, analytical, and problem-solving skills.
• Effective communicator across all levels of the business.
• Continuous improvement mindset with ability to execute initiatives that deliver measurable results.

Requirements:

EDUCATION & EXPERIENCE REQUIREMENTS

• 5–7 years’ experience in manufacturing operations, supply chain, or related field.
• 3 years' experience in supervisory or management roles with direct reports.
• 2 years' experience on the production floor in Digital, Flexographic, or Screen printing required
• Bachelor’s degree in business, Operations Management, Industrial Distribution, or related discipline preferred.
• Knowledge of durable label printing, converting, or related manufacturing industries is strongly preferred.
• Demonstrated experience with ERP or manufacturing information systems (EPMS experience a plus).
• Exposure to ISO standards and LEAN manufacturing methods.

ALG Operations Manager Characteristics

• Execution-Focused: Skilled at managing priorities, resolving issues quickly, and ensuring daily targets are met.
• Team-Oriented Leader: Builds trust, develops people, and leads through accountability.
• Customer-Centric: Strives for quality and timely delivery—“manage to yes.”
• Process Improver: Identifies and implements efficiency improvements while maintaining compliance.
• Collaborative Partner: Works seamlessly with cross-functional teams to align daily execution with company goals.