Office and Community Manager

Founded in 2018 in Birmingham, Alabama, Build UP is a workforce development high school model with three campuses and six programs in Birmingham and Selma, Alabama and Brownsville, Texas. The vision of Build UP is to empower and equip youth and communities to determine their own future. At Build UP, students are able to:

• Acquire a self-directed, career-focused education

• Gain knowledge and skills in a high demand field of their choosing

• Own homes to build personal wealth and lead long-term neighborhood revitalization

Position: Office and Community Manager

Location: Build UP Community School (BUCS)

Reports to: Principal

Position Overview

We are seeking a motivated and community-rooted individual to serve as our Office and Community Manager. This role combines front office operations and food program coordination with seasonal student recruitment and community engagement efforts. The ideal candidate brings strong organizational skills, a deep connection to Birmingham's communities, and a genuine commitment to Build UP's students and families.

Key Responsibilities

Front Office & Operations

• Create a welcoming front office environment for students and families, including managing the main phone line and front desk.

• Manage digital and physical student and staff file systems.

• Maintain non-instructional supplies and order instructional supplies following proper documentation and protocol.

• Uphold and refine school-wide systems such as entry, transitions, and lunch to foster a positive school culture.

• Assist with school-wide projects and community events.

• Maintain accurate records and data related to operations, including tracking expenses and budgets.

Food Program

• Coordinate food services to ensure breakfast and lunch are delivered in a timely and proper manner.

• Coordinate with the Federal Nutrition Program and vendors to maintain compliance with regulations and fiscal sustainability.

• Maintain all health department food standards and attend required food service training.

• Ability to lift and carry up to 50 pounds.

Student Recruitment (Seasonal)

• Recruit and enroll 30–40 rising 9th and 10th grade students annually for BUCS, and 20–30 youth aged 16–24 for the Youth BuildUp Birmingham program.

• Coordinate with local schools, counselors, community centers, and youth organizations to identify and encourage enrollment.

• Organize and participate in recruitment events that showcase the benefits of BuildUP.

• Facilitate a summer boot camp to help incoming students internalize the school model.

Community & Family Engagement

• Support student retention by identifying student and family needs and connecting them to relevant resources.

• Make regular attendance calls and conduct home visits for truant students.

• Help facilitate Parent Advisory Meetings and convey family needs to school leadership.

• Participate in community events on behalf of the school among youth and community-based organizations.

• Act as a liaison between school administration and external stakeholders.

Qualifications

• Deep understanding of Birmingham culture, history, and youth development programs

• Minimum 2 years of experience in non-profit work, education, operations, or a related field

• Strong organizational skills with the ability to manage multiple priorities

• Excellent verbal and written communication skills

• Ability to build relationships quickly via phone, email, and text

• Proficiency in Microsoft Office and Google Suite

• Valid driver's license and reliable personal transportation

• Experience working with diverse populations and a commitment to equity and inclusion

• Associate or bachelor's degree preferred (education, social work, counseling, or related field)

Benefits

• Competitive salary commensurate with education and experience

• Health, dental, and vision insurance

• 401(k) with up to 3% match after 1 year of service

• Paid time off

• Professional development support

• Flexible schedule

• Full-time, in-person | Monday–Friday, 8-hour shift

• Occasional After School and Weekend Events (Seasonal and Limited)

Position Overview

We are seeking a motivated and community-rooted individual to serve as our Office and Community Manager. This role combines front office operations and food program coordination with seasonal student recruitment and community engagement efforts. The ideal candidate brings strong organizational skills, a deep connection to Birmingham's communities, and a genuine commitment to BuildUP's students and families.

Key Responsibilities

Front Office & Operations

• Create a welcoming front office environment for students and families, including managing the main phone line and front desk.

• Manage digital and physical student and staff file systems.

• Maintain non-instructional supplies and order instructional supplies following proper documentation and protocol.

• Uphold and refine school-wide systems such as entry, transitions, and lunch to foster a positive school culture.

• Assist with school-wide projects and community events.

• Maintain accurate records and data related to operations, including tracking expenses and budgets.

Food Program

• Coordinate food services to ensure breakfast and lunch are delivered in a timely and proper manner.

• Coordinate with the Federal Nutrition Program and vendors to maintain compliance with regulations and fiscal sustainability.

• Maintain all health department food standards and attend required food service training.

• Ability to lift and carry up to 50 pounds.

Student Recruitment (Seasonal)

• Recruit and enroll 50 rising 9th and 10th grade students annually for BUCS, and 30-40 youth aged 16–24 for the Youth BuildUp Birmingham program.

• Coordinate with local schools, counselors, community centers, and youth organizations to identify and encourage enrollment.

• Organize and participate in recruitment events that showcase the benefits of Build UP enrollment.

Community & Family Engagement

• Support student retention by identifying student and family needs and connecting them to relevant resources.

• Make regular attendance calls and conduct home visits for truant students.

• Help facilitate Parent Advisory Meetings and convey family needs to school leadership.

• Participate in community events on behalf of the school among youth and community-based organizations.

• Act as a liaison between school administration and external stakeholders.

Qualifications

• Deep understanding of Birmingham culture, history, and youth development programs

• Minimum 2 years of experience in non-profit work, education, operations, or a related field

• Strong organizational skills with the ability to manage multiple priorities

• Excellent verbal and written communication skills

• Ability to build relationships quickly via phone, email, and text

• Proficiency in Microsoft Office and Google Suite

• Valid driver's license and reliable personal transportation

• Experience working with diverse populations and a commitment to equity and inclusion

• Associate or bachelor's degree preferred (education, social work, counseling, or related field)

Benefits

• Competitive salary commensurate with education and experience

• Health, dental, and vision insurance

• 401(k) with up to 3% match after 6 months of service

• Paid time off

• Professional development support