Birmingham Branch Manager

JOB DESCRIPTION

The Birmingham Retail Branch is comprised of over $210M in gross written premium, encompassing business from across all the Chubb segments, including Commercial Insurance, Major Accounts, Personal Risk Services, Financial Lines and Small Business. The total Commercial Segment is $162M in GWP and Personal Lines is $49M in GWP. The Birmingham Branch Manager will focus on building out a strategy to aggressively grow Small Commercial/Lower Middle Market, Commercial Insurance, Major Accounts & Personal Lines, which presents opportunity. The Birmingham Branch Manager reports to the Regional Executive Officer of the Southeast Region to successfully drive financial performance of the Birmingham Retail Branch which encompasses the states of Alabama and Mississippi. The Branch Manager's responsibilities include leading and executing activities which achieve the Branch goals related to business development, distribution management, customer penetration and retention, regulatory compliance and staff development to positively impact profit, revenue growth, customer relations, and employee development for each of our segments, products and services, along with matrix management responsibilities for all local employees. Additionally, the Branch Manager will collaborate with the REO, Regional and National Managers and other network and corporate resources to drive results, implement process improvements and to maximize efficiencies.

The Birmingham Branch Manager is specifically accountable for:

• Presenting a unified, cohesive, and consistent Chubb storefront and brand to the marketplace
• Providing direction and leadership in driving consistent profit and growth in the branch
• Establishing a vision for future growth for the territory, and working with the businesses to realize that vision
• Building and leading the execution of strategic and tactical plans that cultivate producer relationships and maximize the development of targeted business
• Serving as the senior Chubb executive in the local marketplace
• Collaborating with Segment and Product leaders to establish goals and development plans and evaluating performance of Branch Segment and Product Leaders
• Ensuring that effective producer planning, prospecting and account rounding strategies and processes are in place
• Bringing the diverse elements of the organization together to meet the needs of our customers
• Managing all underwriting and service personnel to accomplish internal and external objectives
• Providing leadership and direction for critical business functions including:
• Planning and budgeting, expense management, recruitment, retention and development of staff, performance management, and team building
• Demonstrated advanced competencies in results orientation, customer focus, teamwork & collaboration, leadership, communication, and coaching/developing others
• Extensive property and casualty insurance industry experience leading to a broad understanding of the industry, products, distribution, regulation, and current issues
• Depth of experience and expertise in at least one of several disciplines including underwriting, claims or other service departments
• Strong financial acumen
• Extensive experience in managing customer, broker and agency relationships
• High proficiency in sales and marketing of insurance products, and in developing and managing a cohesive marketing strategy across the multiple Chubb segments and products with divergent business objectives and strategies
• Proven success in leading, coaching and developing people.

QUALIFICATIONS

Education

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.