General Manager
- Prepares and monitors annual budget, revenue goals, and expenses, as well as generating various (weekly, monthly, etc.) business volume forecasts.
- Monitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
- Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training, along with professional development programs.
- Ensures all Human Resources procedures and policies are followed by management staff.
- Develops, maintains, and administers a sound organizational plan and initiates improvements as necessary.
- Maintains membership with the PGA and CMAA, and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
- Oversees the care and maintenance of all the facility’s physical assets and each facility.
- Coordinates marketing programs to promote the facility’s services to potential customers.
- Ensures the highest standards for food and beverage service on the property.
- Implements policies and procedures for multiple departments, including compliance with all company standards relating to the quality of products and services.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Directly manages department members that may include, but are not limited to: Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
- Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
- Knowledge of Microsoft Office applications.
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