Teller II
GENERAL DESCRIPTION OF POSITION
The Teller II conducts transactions with speed accuracy and efficiency meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the banks growth by promoting and cross-selling bank products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Receives pays out cash handles negotiable items loan payments deposits withdrawals and transfers.
2. Sets up closes and balances teller station.
3. Records sales of monetary instruments.
4. Maintains neat and well stocked teller area.
5. Cross sells bank products and services.
6. Follows limits established for protection of customer accounts and bank safety and soundness.
7. Adheres to bank policies and procedures.
8. Assists withbalancingVault ATM Night Drop Coin Machine as assigned.
9. Assists with proper scanning of bank documents and proof work.
10. Exercise judgment when applying holds and making check cashing decisions.
11. Cross train to be available to open basic new consumer accounts.
12. Adheres to work be flexible in availability for work schedule.
13. Maintains positive friendly and professional attitude and appearance.
14. Performs miscellaneous duties as assigned.
15. Completed required BSA/AML and other required compliance training as assigned.
16. Lift coin bags up to 50 lbs.
17. The ability to work in a constant state of alertness and in a safe manner.
18. May be required to work an alternative location within the region or market. This duty is performed as needed.
19. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty mentioned requirements listed below are representative of the knowledge skill and/or ability required.
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED withparticular emphasisduring high school in office skills shop skills or others plus 12 to 18 months related experience and/or training or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers clientsgeneral publicand other employees of the organization.
MATHEMATICAL SKILLS
Ability to add subtract multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understandingin order tocarry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
REQUIRED CERTIFICATES LICENSES REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES LICENSES REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key Spreadsheet Word Processing/Typing
WORKING CONDITIONS
Periodically exposed to such elements as noise intermittent standing walking occasionally pushing carrying or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job the employee is continuously required to talk or hear; regularly required to stand walk sit use hands to finger handle or feel reach with hands and arms; frequently required to stoop kneel crouch or crawl; an. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
-Must have a high school diploma or general education degree (GED)
-Must have 12 to 18 months related experience and/or training
-Must be able to effectively communicate information and respond to questions in person-to-person and small group situations
-Must have basic math skills and 10-key
-Must be able to maintain a positive friendly and professional attitude and appearance
- May be required to work an alternative location within the region or market
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