Production Clerk

Job Description

Job Description

This position will coordinate manufacturing workflows by managing our production schedule and preparing documentation to ensure on time delivery. This position will act as a liaison between departments, updating databases, and monitoring material availability.

Primary Responsibilities:

• Create and distribute daily/weekly production schedules and/or work orders.
• Confer with supervisors and shipping department to resolve delays, adjust scheduled and meet deadlines.
• Update computer databases with accurate information regarding progress, costs and material usage.
• Inventory and order materials and supplies for office staff.
• Answer telephones, direct calls and take messages.
• Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders and address complaints
• Review files, records and other documents to obtain information to respond to requests.
• Scan and enter copies of orders received or post order records into our ERP system.

Knowledge:

• Production and Processing- Knowledge of raw materials, production processes, quality control, costs and other techniques for maximizing the effective manufacture of goods.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes assessment of customer needs, meeting quality standards for services, and evaluation of customer satisfaction
• Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Production Clerk continued: Page 2

Skills:

• Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
• Speaking — Talking to others to convey information effectively.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

• Time Management — Managing one's own time and the time of others.

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Required Qualifications (Measurable):

• High School diploma or GED required.
• 1+ Years Experience working in an office setting (Preferred)
• Experience with ERP system and proficient in using Microsoft Outlook, Excel and Word preferred.

Other Physical/Mental Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:
• Ability to operate in a production-driven environment and perform at the required standards.
• Sedentary and physical activity requires reaching, bending, kneeling, stooping, pulling, carrying, balancing, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.
• Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus.
• Lifting Requirements: Frequently lifting up to 30 lbs. Infrequently lifting 50 lbs. or more
• Required to stand, walk (or otherwise be mobile).
• Ability to deal with stressful situations as they arise.

Stewart Signs is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Stewart Signs strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Stewart Signs complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.