Resident Coordinator (Bilingual Preferred)

Job Description

Job Description

WHAT WE OFFER:

Support from a dedicated team and corporate office.

A dynamic team of industry professionals with growth potential at all levels.

WHAT WE ARE LOOKING FOR:

We are currently seeking an experienced Resident Coordinator (Bilingual Preferred English-Spanish) with experience in front desk, office administrative environment knowledge with a professional strong clerical and a positive attitude to be part of the team in our apartment community in the Hoover, AL area.

This position requires work onsite to assist the team on the property daily basis. The role involves supporting the office, residents and maintenance staff and providing both administrative and residential support.

Our goal, as the Resident Coordinator (Bilingual Preferred) will be to ensure that our property residents live in a clean and safe environment with the best customer service. You should ensure efficient assist on daily administrative operations and support the customer service objectives.

JOB PURPOSE:

As the Resident Coordinator (Bilingual Preferred) the responsibilities are extensive and varied, however, you will primarily be accountable for the overall residents administrative and clerical workload of a residential property and be part of the satisfaction of the tenant base.

ESSENTIAL DUTIES:

• Collaborate and support the office staff with work orders, calls, and communication with prospects and residents.
• Manage tenant relations, guest services, and vendors management.
• Provide general administrative support to ensure smooth operations.
• Assist the team in administrative tasks, as needed.
• Set up, maintain, and reconcile accounts weekly for the property.
• Manage accounts payable and receivable, pay bills, handle banking tasks, and support the team on an administrative daily basis.
• Oversee and manage expense reports.
• Check rent collections and manage related financial tasks.

QUALIFICATIONS:

• 2-5 years of experience in an administrative office, a must, ideally with small growing businesses.
• Fluent bilingual speaker English - Spanish preferred.
• Proficiency in Microsoft Office, particularly Excel, for data entry and financial analysis.
• Strong administrative and clerical skills with a detail-oriented and accurate approach.
• Excellent communication and organizational abilities.
• Strong problem-solving skills and ability to work independently, owning the scope of work and tasks.
• Comfort and experience working in a fast-paced environment, demonstrating adaptability and flexibility.
• Proficiency in using technology and software productivity tools.
• Ability to multitask and prioritize tasks effectively.
• Previous experience in a similar role is advantageous.

WE OFFER:

• Medical, Dental, Vision, 401k
• Paid Holidays
• Advancement and learning opportunities
• Great teams and influential leadership
• Competitive Salary
• A fun and challenging environment where you will be encouraged to grow

Job Type: Full-time

Schedule:

• 8-hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative Office:3-5 years (Preferred)
• Property Management: 1 year (Preferred)
• Fluent bilingual speaker English - Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Team-oriented -- cooperative and collaborative

Benefit Conditions:

• Waiting period may apply
• Only full-time employees are eligible

Work Location: In person

Work Remotely: No