EMS Presales Solutions Consultant, Regulated Industries

Company Overview

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper‑connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Position Summary

Samsung SDS America is seeking a dedicated Presales Solutions Consultant to join our Enterprise Mobility Services Business Group. The Presales Solution Consultant - EMS/EMM is a strategic, customer‑facing leader responsible for designing, validating, and operationalizing enterprise‑scale mobility lifecycle solutions that are commercially viable, technically sound, and execution‑ready. This role serves as a trusted advisor to customers, assessing current‑state mobility and device management processes, aligning them to industry best practices, and translating optimized workflows into our EMS solution. The Presales Solution Consultant partners closely with Sales, Product, Finance, and Delivery teams to accelerate revenue growth, improve deal quality, and ensure consistent, high‑quality transitions from presales to implementation.

RESPONSIBILITIES

• Accelerate revenue through advanced solution leadership
• Validate opportunity fit, customer alignment, and business value
• Ensure early and ongoing alignment across customer processes, EMS capabilities, and delivery execution
• Build executive confidence through high‑level discovery and solution validation
• Standardize solutioning methods, governance, and best practices
• Serve as senior technical and process authority for EMS

Opportunity Qualification & Strategic Validation

• Partner with sales to qualify deals, confirm strategic fit, and gauge technical, operational, and commercial feasibility
• Engage executive sponsors, shape pursuit strategy, and influence investment decisions

Discovery, Process Consulting & Solution Architecture

• Run executive and operational discovery workshops; map "as‑is" workflows and benchmark against EMS best practices
• Identify gaps, propose redesigns, and craft "to‑be" process models that translate into EMS orchestration and automation
• Validate scalability, governance, and implementation plans; coordinate customization scope with delivery when needed

Proof of Concept / Proof of Value Leadership

• Define POC/POV strategy to maximize win likelihood
• Lead technical pilots that demonstrate measurable financial and operational impact, involving product and delivery leads
• Perform minor product configuration to showcase capabilities and embed successful validation patterns

Proposal Leadership & Commercial Alignment

• Own end‑to‑end proposal creation with sales, aligning pricing, cost, and margin targets with finance
• Deliver executive‑ready artifacts: solutioning reports, business value assessments, and architecture summaries
• Guide deal positioning and support negotiations

Sales Enablement & Practice Leadership

• Act as senior technical authority for EMS sales engagements
• Build and maintain standardized templates, frameworks, and governance best practices
• Support demo and POV environment design for each product release

Presales-to-Delivery Governance

• Manage structured hand‑over to delivery teams, ensuring solution integrity
• Assist with delivery escalations, optimize hand‑off processes, and drive continuous improvement across the presales‑delivery interface

Performance & Success Measures

• Higher enterprise deal conversion rates and larger average deal sizes
• Strong implementation readiness at contract signing, reducing post‑sale rework
• Elevated customer satisfaction and executive advocacy
• Improved solution maturity and reuse of standardized assets such as workflow templates

Requirements

• Bachelor's degree in Information Technology, Engineering, Business, or related discipline (or equivalent experience)
• 10+ years of experience in solution architecture, enterprise consulting, or presales leadership roles
• High degree of proficiency in delivering customer-facing presentations and demonstrations, with the ability to build strong rapport and credibility with stakeholders
• Proven ability to assess, redesign, and operationalize business processes
• Strong background in enterprise workflow, orchestration, or service management platforms
• Experience in enterprise mobility, MMS, SaaS, or IT Asset Management environments
• Experience in supporting both direct and indirect channels
• Proven track record of influencing large, strategic deals
• Must be eligible to work in the US for any employer without restrictions and be based in the continental US for this remote position

Preferred Requirements

• Consulting or professional services leadership background
• Experience supporting Fortune 1000, public sector, or regulated industries
• Exposure to value engineering, ROI modeling, and business case development
• Experience mentoring technical, sales, or consulting teams

Benefits

• Top‑notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings planFlexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.