NL-25-079 ARC Operations Support Specialist

nLogic
Huntsville, AL
The DTechLogic Team is seeking a highly motivated and detail-oriented ARC Operations Support Specialist to join our dynamic team at the Missile Defense Agency Advanced Research Center (MDA ARC). This multifaceted role provides essential support to the ARC's operations, encompassing User Services, Secure Media Services, Computer Lab Monitor, and general administrative tasks. The ideal candidate is a proactive problem-solver with a strong aptitude for learning technical processes, excellent communication skills, and a commitment to maintaining accurate records and ensuring smooth operational workflows.

About the ARC: The Advanced Research Center (ARC) is a Missile Defense Agency (MDA) facility located in Cummings Research Park in Huntsville, AL. The ARC is a Test and Evaluation (RDT&E) facility designed and operated to support Missile Defense System (MDS), Hardware-in-the-Loop (HWIL), Ground Test (GT), and Flight Test (FT) activities.

About DTechLogic: DTechLogic is the prime contractor supporting the ARC, which is a joint venture between Davidson Technologies and nLogic that was started in 2018. The DTechLogic ARC Team consists of five contractor teammates in Huntsville, AL. Standard ARC operation hours are 8:00 am until 5:00 pm, with some exceptions outside of this window to support test events that require night shift work for some positions.

Primary Responsibilities:
  • Provides essential support to the ARC’s operations encompassing User Services, Secure Media Services, Computer Lab Monitor, and general administrative tasks
Required Qualifications:
  • Commitment to Following Procedures : The ability to meticulously follow step-by-step instructions and protocols to ensure accuracy and security.
  • Attention to Detail : The capacity to record data, verify information, and maintain accurate documentation, crucial for maintaining security and operational integrity.
  • Communication : Strong verbal and written communication skills to effectively interact with users, explain processes, and convey information clearly and professionally.
  • Basic Computer Skills : Familiarity with basic computer hardware, software applications, and navigation.
  • Data Entry : Proficiency in accurately and efficiently entering data into computer systems.
  • Problem Solving : Capacity to understand and troubleshoot technical issues.
  • Security Awareness : Understanding of security protocols and ability to adhere to regulations.
  • Time Management : Capability to prioritize tasks and manage time effectively.
  • Adaptability : The ability to switch gears from one assignment to the next, and to learn new procedures quickly.
  • Experience : 2-9 years related work.
Preferred Qualifications:
  • Previous experience in a government or security-conscious environment.
  • Advanced proficiency in using ticketing systems.
  • Advanced proficiency in burning media to disks
  • Analytical skills to assess the scope and priority of issues.
  • Previous experience in user account administration.
  • Knowledge of media handling and knowledge of how to track media transfers.
Candidate must be a U.S. Citizen. This is a full-time position located in Huntsville, AL. Current SECRET clearance is required for consideration.
Posted 2025-09-25

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