Damage Prevention Coordinator
- We make it happen: We are a company of go-getters, acting on every opportunity to help our company advance
- We collaborate: We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger
- We seek out perspective: We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs
- We care: We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard
- Perform on-site investigations of third-party damages to Company facilities
- Perform on-site investigations of damages by Company crews to utility facilities owned by others
- Document the results of investigations using written and photographic techniques
- Access locate and damage databases and accurately and promptly enter data into damage database
- Resolve damages within established parameters
- Maintain relationships with contract locators working in the service area
- Monitor quality of locates in designated high profile areas to prevent damages ahead of excavation
- Maintain files for future reference and retrieval
- Review, analyze, and make recommendations related to database criteria used in data collection
- Suggest changes in construction practices, operating procedures, and billing
- Provide advice to management on ways to reduce future damages
- Participate in meetings with excavators, utility personnel, public officials, members of the general public, and other interested parties to resolve damage related matters affecting the Company
- Monitor/inspect activities of directional boring excavators working around Company facilities
- Respond to excavator inquiries and perform follow-up collection efforts on billable damages
- Provide expert support in claims/collection cases as needed
- All other duties as assigned
- Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectives
- Ability to work under pressure and meet tight deadlines
- Ability to adapt in a fast-moving and changing culture
- Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people
- Ability to work independently and manage time effectively to meet individual goals and deadlines
- Ability to work as part of a team and display a positive attitude
- Bachelor’s degree in Engineering, related technical area or equivalent experience
- Valid driver’s license
- 2 years of relevant operations, construction, inspection, investigation, or claims experience
- Utility locate experience preferred
- Ability to demonstrate and master the core competencies applicable for this role within the organization
- Ability to lead by example in support of the Company’s essential characteristics and values: Strong Ethics and Integrity, Dedication to a Safe Work Environment, Commitment to a Diverse Workforce that recognizes and respects every individual’s unique skills and perspectives
- Knowledge of OSHA, DOT, PSC regulations and other state and local codes relative to field operations
- Communication and presentation skills including proficient use of Microsoft Office Word and PowerPoint
- Ability to handle confidential information in a discrete manner
- Typically, Monday through Friday
- A combination of normal office conditions, outdoors exposed to all weather conditions and in areas exposed to loud audible noises
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