Customer Retention Specialist - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Competitive salary
- Paid time off
- Training & development
- Youre the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- Youre a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide , making customers feel understood while confidently recommending solutions.
- Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
- Strong communication skills
- Sales ability
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, new policy acquisition (sales), and relationship maintenance. Responsibilities
- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
- Strong interpersonal and problem-solving abilities.
- Effective communication and listening skills.
- Detail-oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
- Sales ability
Recommended Jobs
Commercial Insurance Account Manager (10038)
Job Description Job Description About the Role Super regional independent insurance agency with branches throughout the Southeast seeks an experienced Commercial Insurance Account Manager. Y…
FMS Program Analyst
Title: FMS Program Analyst Program Summary KBR's Missile, Aviation, and Ground Systems (MAGS) division delivers mission engineering solutions for critical U.S. Army programs, specializing in…
RMA & After Sales Representative
Position: RMA & After Sales Representative Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related …
Installation Manager (HVAC and Plumbing)
Job Description Job Description Job Summary To manage the installation operations of Best Care, to include the scheduling and dispatching of installation crews, ordering and purchasing equi…
Branch Manager / Personal Banker
Job Description Job Description Supervises : Tellers General Responsibilities: Build and enhance new and existing customer relationships by selling retail banking products and services, maki…
Assurance Manager
Assurance Manager - Birmingham, AL To Apply Now - email your resume to [email protected] Who: An experienced assurance professional with strong leadership skills and a co…
Bellperson-Full Time
Job Description Job Description As a member of our hospitality team, the primary responsibility of a Bellperson is to provide exceptional guest service by warmly greeting and assisting guests thr…
Material Handling & Distribution Instructor
Job Description Job Description SUMMARY OF POSITION FUNCTION: Provides engaging instruction, administers tests, and evaluates student progress, understanding, and proficiency in assigned field…
ASSEMBLER - ALABAMA
Job Description Job Description Job Title: Assembler Department: New and/or Repair Reports To: Manufacturing Manager FLSA Status: Non-Exempt Position Overview: The Assembler i…
Welder
Job Description Job Description Snelling is searching for exceptional Welders (manual and robotic) in the Trussville, AL area! 1st and 2nd shift openings, with overtime! The pay rate for this…