Information Technology Specialist

Job Description

Job Description

Corvid Technologies is seeking a qualified entry level Information Technology Specialist to join our team in Huntsville, Alabama. The ideal candidate will ask lots of questions, enjoy learning and pay very close attention to detail. We are looking for an outgoing individual that not only gets the job done, but also has fun while doing it. A positive attitude and a sense of humor are just as important to us as the ability to bring results.

Candidates with experience in troubleshooting hardware and software issues, managing file system security permissions on Linux and Windows servers and scripting using PowerShell are preferred. All candidates will be trained on the job and provided with the necessary learning materials.

Responsibilities:

• Ensure that incidents and requests are handled according to agreed procedures and ensure that documentation of the supported components is available and in an appropriate form for those providing support
• Ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services ensuring that such problems are fully documented within relevant system(s)
• Coordinate the implementation of agreed remedies and preventative measures and analyze patterns and trends
• Provide oral, written, or hands-on support to all hardware, software and telephone users
• Utilize working knowledge of MS Office suite, desktop operating systems, problem management systems, end-user administration (password resets, permissions, restarting services), and basic UNIX/Linux knowledge
• Responsible for user, account, and service provisioning
• Responsible for installing/deploying software on endpoints (password resets, permissions, restarting services)
• Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files, within own area of responsibility
• Quote, submit purchase requests, and receive shipments for IT related items, as needed
• Communicate effectively acting as a key liaison with customers, team members and colleagues across the company
• Take responsibility for own workload and keep others informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery

Requirements:

• Bachelor's degree in a technical field; Computer Science preferred
• Minimum GPA: 3.2
• U.S Citizenship
• Ability to obtain and maintain a U.S security clearance
• Strong desire and ability to learn
• Team-oriented and outgoing

Background:

Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation. With a team of over 300 engineers and scientists, three-fourths of whom hold advanced degrees, Corvid is at the forefront of technological innovation. We offer a fast-paced and flexible work environment that encourages creativity and collaboration. Corvid Technologies provides diverse research opportunities and a creative work environment within a small team while offering access to cutting edge computational technologies and resources.

Why Corvid?

We value our people and offer employees a broad range of benefits. Benefits for full-time employees include:

• Paid gym membership
• Flexible schedules
• Blue Cross Blue Shield insurance including Medical, Dental and Vision
• ESOP (Employee stock ownership program) matched up to 6%
• Three weeks starting PTO; increasing with tenure
• Continued education and training opportunities
• Uncapped incentive opportunities