Technology Integration Support Personnel

Technology Integration Support Personnel
Performance Excellence Partners, LLC (PEP)
Location: Maxwell Air Force Base – Gunter Annex Montgomery, AL | Type: Full-Time | Industry: Technology
Overview:
Are you passionate about connecting top talent with purpose-driven organizations? Do you thrive in a fast-paced, high-touch environment where people and performance go hand in hand? Join us at Performance Excellence Partners, LLC (PEP) , a Human Capital and Workforce Development consulting firm with over two decades of experience delivering strategic talent solutions across industries.

About the Role:
Performance Excellence Partners, LLC (PEP) is seeking a Technology Integration Support Personnel to support the mission of the U.S. Air Force Eaker Center Commander’s Professional Development School (CPDS) at Maxwell Air Force Base in Montgomery, Alabama. This position plays a vital role in delivering a world-class, transformational educational experience to officers, enlisted, and civilian members selected to assume Squadron Command, SEL, or Director positions.
As part of a multi-year federal contract, this full-time position will work closely with faculty, staff, and leadership to support course development, audio/visual integration, and learning technology systems that enhance student learning and professional development.

What You’ll Do:

• Provide IT and audio/visual (A/V) support to the Squadron Commander Development Course and associated programs.
• Assist curriculum developers and instructors in creating new technology-delivered learning aids.
• Operate, manage, and maintain video equipment and A/V tools used in instructional delivery.
• Perform A/V planning, dry runs, and rehearsals with in-house and guest speakers.
• Ensure compliance with Air Force and organizational regulations for all A/V products and services.
• Review and quality-check all presentation media for visual and sequencing accuracy.
• Provide Help Desk support including WOMS/CSRD requests and software file conversions.
• Serve as Equipment Custodian and manage related inventory.
• Support MyLearning Management Systems.
• Interface with communication tools such as Avatar and Zoom.
• Attend planning meetings to determine and refine A/V and technology training requirements.

What You Bring:

• Minimum of 2 years of professional experience in a technology integration or support role.
• Proficiency in Microsoft Office and Adobe product suites.
• Experience with MyLearning LMS platforms.
• Skilled in operating and troubleshooting A/V systems and equipment.
• Knowledge of software management, downloads, file conversions, and IT support.
• Ability to perform effectively under pressure, adapt to changing priorities, and occasionally work extended hours.
• Excellent communication skills with the ability to work with diverse stakeholders including military personnel, students, faculty, and dignitaries.
• Must be a U.S. Citizen or National.
• Familiarity with military environments or prior experience working on Department of Defense (DoD) contracts (Preferred)
• Knowledge of IAO (Information Assurance Officer) or TCO (Technology Control Officer) responsibilities (Preferred)

Why Join PEP?

• Work with a mission-driven, award-winning team.
• Flexible, remote-first culture.
• Exposure to diverse industries and high-impact roles.
• Opportunity to shape the future of recruitment with AI and innovation.
• Be part of a firm that values integrity, inspired solutions, creating lasting impact and enduring partnerships.

Performance Excellence Partners, LLC (PEP)is an award-winning, woman-owned small business, Human Capital and Workforce Development management consulting firm with a 25+ year history of successfully delivering strategic talent solutions across industries.
Since its inception, PEP has been a proponent of employee-focused workplace practices, retaining a diverse workforce, fostering a supportive and dynamic corporate culture, and ensuring an inclusive and flexible work environment. Employees feel invested in the company’s success.

We offer:

• Competitive compensation
• A culture built on shared core values:
  • Applying uncommon integrity – operating truthfully and honestly, putting clients and projects first
  • Seeking inspired solutions – constantly expanding knowledge and innovating to help clients succeed
  • Creating lasting impact – focusing on solutions that make a difference now and long-term
  • Attracting and building enduring partnerships – communicating openly, honestly, and respectfully

We hire, review, reward, recognize, and retain our team based on these values. If they resonate with you, you’ll thrive here.

PEP is proud to be an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, citizenship, national origin, age, sex, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status, or any other legally protected basis.