Client Experience Operations Coordinator
We are seeking a dependable and detail-oriented Client Experience Operations Coordinator to support clients with organizing and managing personalized arrangements. This role is well suited for professionals in Alabama who value clear processes, strong communication, and delivering consistent service in a structured environment.
In this position, you will communicate directly with clients to gather preferences, schedules, and expectations. You will research suitable options, coordinate reservations, and ensure all details are accurately documented and confirmed. This role requires strong organizational skills, the ability to manage multiple requests, and a client-first mindset.
You will play a key role in maintaining smooth operations by preparing itineraries, confirming details with vendors, and assisting with updates or changes when needed. Attention to detail and reliability are essential, as clients rely on clear information and timely follow-up.
Key Responsibilities
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Communicate with clients to understand needs, timelines, and preferences
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Research accommodations, transportation, and experience options
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Coordinate and confirm reservations and planning details
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Prepare organized itineraries and documentation
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Assist with schedule changes or updates
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Maintain accurate client records
Qualifications
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Strong communication and organizational skills
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High attention to detail
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Customer service or coordination experience preferred
What We Offer
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Flexible work structure
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Training and ongoing support
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Access to professional tools and resources
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