Medical Front Desk

Randstad is seeking a professional, organized, and welcoming Front Desk receptionist/ Customer Service Specialist to join our client's healthcare team. This role is the "face" of the facility, serving as the first point of contact for vendors, healthcare partners, and patients.

Beyond standard front-desk duties, you will play a critical role in our patient education program by managing the scheduling for our CPAP (Continuous Positive Airway Pressure) Compliance Classes.

If you are interested in and meet the qualifications of the position, please apply to the position!

salary: $18 - $20 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School

Responsibilities

• Greet all arriving visitors, vendors, and staff with a professional and helpful demeanor.

• Manage the visitor check-in process, ensuring all security and safety protocols (SOPs) are followed.

• Answer and direct multi-line phone calls, providing general information about our products and services.

• Manage the enrollment and scheduling for weekly CPAP set-up and maintenance classes.

• Coordinate with the clinical team to ensure classroom availability and instructor assignments.

• Send appointment reminders and follow-up materials to patients via email or phone.

• Accurately input patient information and attendance records into our internal database.

• Maintain updated logs of manufacturing site visitors for regulatory compliance.

• Assist the administrative team with scanning, filing, and basic inventory tracking of office supplies.

Skills

• Front Desk
• Medical Software
• Receiving Incoming Calls
• Basic Medical Terminology
• HIPAA
• Microsoft Office
• Answering Phones
• Customer Service
• Greeting Patients
• Order Entry
• Data Entry

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.