ServiceNow HRSD Lead / Senior Consultant
Role Descriptions: Develop and configure ServiceNow HRSD modules such as HR Case Management| Employee Center| and Lifecycle Events to streamline HR processes. Design and customize Service Portal widgets and UI using JavaScript| AngularJS| HTMLCSS for an intuitive employee experience. Automate HR workflows (case routing| approvals| notifications) using Flow Designer| Business Rules| Script Includes| and UI Policies. . Integrate HRSD with external HR systems (e.g.| Workday| SuccessFactors) via RESTSOAP APIs and IntegrationHub. Implement role-based access and security controls to ensure HR data privacy and compliance.
Essential Skills: Develop and configure ServiceNow HRSD modules such as HR Case Management| Employee Center| and Lifecycle Events to streamline HR processes. Design and customize Service Portal widgets and UI using JavaScript| AngularJS| HTMLCSS for intuitive employee experience. Automate HR workflows (case routing| approvals| notifications) using Flow Designer| Business Rules| Script Includes| and UI Policies. . Integrate HRSD with external HR systems (e.g.| Workday| SuccessFactors) via RESTSOAP APIs and IntegrationHub. Implement role-based access and security controls to ensure HR data privacy and compliance. Create dashboards and reports using Performance Analytics to monitor HR service KPIs. Collaborate with HR stakeholders to translate business requirements into technical solutions and provide ongoing support. Ensure best practices and maintain documentation for configurations| customizations| and integrations.
Desirable Skills:
Skills: Digital : ServiceNow_IT Service Management~Digital : ServiceNow_Customer Service Management
Experience Required: 6-8
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