Test Center Administrator

We are looking for a detail-oriented Test Center Administrator to join our team in Huntsville, Alabama. This is a long-term contract position that requires flexibility, as shifts may vary and include Saturdays and occasional evenings. In this role, you will be responsible for ensuring a secure and comfortable testing environment while upholding company policies and maintaining a high standard of customer service.

• Greet test candidates, verify their identification, and ensure compliance with security protocols.

• Conduct security checks, including the use of wands, to maintain a secure testing environment.

• Monitor examinees throughout the testing process to ensure adherence to rules and procedures.

• Address and resolve any candidate concerns or incidents promptly and courteously.

• Maintain the integrity of testing materials and the overall security of the test center.

• Provide a fair and supportive testing experience for all candidates.

• Record and report any irregularities or policy violations in a timely manner.

• Utilize and maintain computer systems and software, ensuring proper functionality in the lab and office.

• Assist with the setup, packing, and unpacking of equipment as needed.

• Represent the organization’s values and uphold its mission in all interactions.

• High school diploma or equivalent is required; college experience is a plus.

• At least one year of in-person customer service experience in environments such as retail, call centers, or restaurants.

• Must be at least 18 years of age.

• Strong communication skills, both written and verbal, with the ability to write detailed reports.

• Proficiency in Windows-based programs, including Office and Outlook.

• Ability to multitask and handle small tools for equipment setup or maintenance.

• Physical capability to lift up to 40 pounds, move through the test room regularly, and remain stationary for extended periods.

• Visual ability to monitor computer screens and camera systems effectively.

TalentMatch

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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