**Job Description**
Here at OCI we're building the world's largest AI clusters and we're the fastest at bringing them to market. OCI (Oracle Cloud Infrastructure) AI Infrastructure is at the forefront of building a cutting-edge, ultra-high-performance GPU platform designed to support AI/ML/HPC workloads. This is your chance to be part of the AI revolution, working with systems that allow customers to scale from tens to thousands of GPUs without compromising performance.
Our team is responsible for designing and developing fundamental architectural changes for GPU delivery, health monitoring, triage automation, and diagnostic services. You will have the opportunity to work with cutting-edge technologies and make a significant impact on our organization's success.
**Responsibilities**
+ Play a pivotal role in ensuring AI infrastructure continues to meet the rapidly evolving demands of both Enterprise and AI/ML customers.
+ Ensure reliability and customer satisfaction through proactive issue management and recurring pattern resolution.
+ Engage with Enterprise and AI/ML customers to understand their specific requirements for uninterrupted workloads.
+ Drive the organization's goals to pursue opportunities that make AI infrastructure more efficient.
+ Partner and collaborate with organization leaders to help improve the performance of the team and organization.
+ Represent major incidents to customers, communicating both technically and strategically.
+ Identify recurring issues and drive organizational improvements to prevent future incidents.
+ Hands-on debugging and log analysis (individual contributor role).
+ Collaborate with internal teams to maintain uptime, performance, and customer growth.
+ Implement monitoring and optimization frameworks for AI workloads, including latency, throughput, and cost efficiency.
+ Lead incident response and post-mortem processes for infrastructure issues impacting AI services.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $136,600 to $338,500 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC6
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing
[email protected] or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.