Management / Co-Manager

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Savings bank
• Training & development
• Vision insurance

Position Title: Management / Co-Manager

Location: Thomasville

Position Overview: This position is responsible for overseeing the daily operations and overall performance of the store. This includes managing staff, ensuring customer satisfaction, maintaining inventory, and achieving sales and profitability targets. This position is responsible for upholding the company's standards and ensure that all policies and procedures are followed.

Key Responsibilities:

1. Leadership and Management:
   
   
   • Lead, mentor, and manage a team of sales associates, technicians, and support staff.
   • Conduct regular team meetings to communicate goals, expectations, and updates.
   • Provide ongoing training and development opportunities for employees.
2. Customer Service:
   
   
   • Ensure a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints promptly and professionally.
   • Oversee the customer service process to ensure efficient and courteous service.
   • Implement strategies to improve customer service and increase customer retention.
3. Sales:
   
   
   • Develop and execute sales strategies to achieve store sales targets and profitability goals.
   • Monitor and analyze sales performance and market trends to identify opportunities for growth.
   • Must have the ability to motivate your team!
4. Inventory:
   
   
   • Manage inventory levels to ensure availability of products while minimizing excess stock.
   • Oversee the ordering, receiving, and stocking of tires, parts, and supplies.
   • Conduct regular inventory audits and reconcile discrepancies.
5. Financial Management:
   
   
   • Follow the store's budget, including sales forecasts and expense control.
   • Monitor and analyze financial performance, including sales, expenses, and profitability.
   • Ensure accurate and timely reporting of financial data to the Regional Manager/Owner.
6. Operational Excellence:
   
   
   • Ensure the store is clean, well-organized, and adheres to company standards and safety regulations.
   • Oversee the maintenance and repair of equipment and facilities.
   • Implement and enforce operational policies and procedures.
7. Compliance and Reporting:
   
   
   • Ensure compliance with all company policies, procedures, and regulations.
   • Maintain accurate records and reports related to sales, inventory, and employee performance.
   • Conduct regular performance reviews and provide feedback to staff.

Qualifications:

• Experience: Minimum of 3-5 years of retail management experience, preferably in the automotive or tire industry.
• Education: N/A
• Skills:
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Proven sales and marketing experience.
  • Financial acumen with experience in budgeting and financial reporting.
  • Proficiency in inventory management and supply chain processes.
  • Ability to analyze data and make informed business decisions.
  • Proficient with computer systems and software applications.

Working Conditions:

• The position requires regular standing, walking, and lifting of tire and automotive parts.
• May involve occasional long hours, including evenings, etc. to meet business needs.
• The store environment can be fast-paced and requires strong multitasking abilities