Banquet Captain

Job Description

Job Description

Join Ithaka Hospitality Partners on an Exciting Journey!

Are you ready to be part of something extraordinary? Ithaka Hospitality Partners is seeking passionate and talented individuals to join our dynamic team at Elevation Convening Center & Hotel - a purpose-driven, sophisticated destination offering stunning views of downtown Montgomery, AL.

We are currently hiring for a Banquet Captain , a key leadership position at the forefront of our event operations. This role offers the opportunity to directly shape guest experiences by leading high-impact events and ensuring every detail-from service flow to team coordination-is executed with precision and excellence.

The Banquet Captain is responsible for managing the setup, service, and breakdown of banquet functions while leading and supporting the banquet staff. This role ensures seamless event execution, outstanding guest service, and adherence to established service standards.

• Supervise banquet staff during all phases of event service, including setup, execution, and cleanup.

• Oversee guest satisfaction by ensuring all service aspects meet quality and hospitality standards.

• Coordinate liquor inventory and distribution to bartenders during events.

• Present banquet checks to event clients and process payments accurately.

• Manage staffing assignments for banquet functions according to event needs.

• Handle cash management for cash bars during events.

• Attend relevant meetings such as Banquet Event Order (BEO) reviews and pre-convention meetings.

• Order supplies and linens from Purchasing and Housekeeping departments as needed.

• Post and distribute event orders to the banquet team.

• Assist servers and bartenders as needed to ensure smooth and timely service.

• Minimum of two years of experience as a banquet captain or in a supervisory food and beverage role.

• Strong working knowledge of banquet event operations, table settings, and hospitality service standards.

• Ability to read and interpret event orders and communicate effectively with team members and guests.

• Proficiency in basic mathematics and cash handling.

• Ability to lift and transport up to 40 pounds.

• Capable of operating food and beverage equipment used in banquet service.

• Must possess leadership qualities and the ability to manage and motivate a team.

• Indoor work environment with some exposure to temperature changes.

• Frequent walking, standing, bending, lifting, and handling of banquet equipment.

• Must be able to remain on feet for extended periods and manage physical tasks as needed.

• Must be flexible to work a variable schedule, including evenings, weekends, and holidays, based on business demands.

We are a group of individuals who believe that the journey is just as important as the destination. That life is a string of experiences made to be enjoyed. That a company can have a soul, and that soul is more than the sum of its parts.

We are Ithaka. Our road is full of adventure and discovery.

Ithaka Hospitality Partners was founded as a premier partner in the hospitality management industry, focused on driving loyalty and creating enhanced experiences for our guests, team members, and owners.

We are committed to long-term partnerships between all stakeholders, creating a true alliance partnership unique in our industry. Through strong, enduring relationships with our partners, streamlined operations and the highest level of engagement, we deliver strategic and tactical methods to achieve overall profitability, guest satisfaction and employee loyalty.

We believe in serving our guests, team members, investors, owners, and partners with honesty, integrity and uncompromising quality. Ithaka boasts a high level of involvement with all aspects of hospitality management, and provides a clear vision with a commitment to bringing that vision to life. Our business acumen coupled with our deep understanding of the hospitality industry at a global level sets us apart.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.