Licensed Insurance Office Manager (HUNTSVILLE)
Licensed Insurance Office Manager Location: HUNTSVILLE, AL, 35810
Salary: $65000.0 - $75000.0/year
Experience: 4 Year(s) Shon Henry - State Farm Agency located in Huntsville, AL has an immediate opening for an experienced Licensed Insurance Office Manager . This is a full-time, in-office position and requires an active Property and Casualty insurance license. This position requires someone with insurance office experience, State Farm preferred. As Office Manager, you will manage the day-to-day operations while also performing core insurance functions, including managing office team members. This role requires strong leadership and the ability to manage senior-level administrative responsibilities while engaging directly with clients to drive business growth. Key Responsibilities
- Oversee daily operations: Ensure the office is well-maintained, organized, and running efficiently to meet customer and business needs.
- Managerial responsibilities:
- Manage, motivate, train, and supervise team members.
- Establish office procedures and ensure all staff adhere to them, fostering a productive work environment.
- Address routine and non-routine problems within the office and take corrective actions when necessary.
- May be involved in managing budgets, processing daily deposits, and handling payroll and bookkeeping in smaller agencies.
- Sales and marketing: Develop leads, schedule appointments, conduct needs-based interviews, and market appropriate State Farm products and services (auto, home, life, health, business insurance).
- Customer service: Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding policy changes, coverage, billing, and claim submissions.
- Relationship management: Establish strong customer relationships and conduct follow-ups to educate clients about their insurance options and ensure their needs are met.
- Compliance: Ensure that all insurance activities and documentation are compliant with applicable regulations.
- Documentation: Accurately prepare forms and applications and maintain detailed client records.
- Active Licenses: Must hold an active Property & Casualty insurance license; a Life & Health license is often also required or must be obtainable.
- Experience: Prior experience in customer service and sales is necessary, with management experience preferred. Experience with State Farm systems is a huge plus.
- Skills: Strong leadership, communication, organizational, and problem-solving skills are essential.
- Technical Proficiency: Must be proficient in Windows computer applications and capable of managing various office technologies and software.
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