Inside Sales Representative

Job Description

Job Description

General Description:

Interacts with our customers and reps on a specific set of products for parts, rebuild & retrofit opportunities and service inquiries and orders. Provides quotes and quote follow-up. Enters orders and expedites parts shipments. Closes out orders on Aftermarket backlog. Works closely with our vendors and shipping coordinators.

Essential Functions:

• Research and identify the specific part(s) required by the customer.
• Assume responsibility for obtaining vendor quotes and quoting price and delivery to customers, process customer PO's.
• Maintain project folders and required records for each customer.
• Special projects, including promotions.
• Close projects.
• Maintain product sell prices.
• May include drop ship purchasing functions.
• (Do not remove this bullet point) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education:

• Associate degree preferred.

Experience:

• Minimum of 2 -3 years Customer Service experience.
• Previous Customer service or Aftermarket sales experience preferred.
• Experience with reading blueprints, scheduling and negotiating skills desired.

Knowledge, Skills & Abilities:

• MS Office, Adobe, Salesforce.
• Excellent communication and computer skills.
• Excellent problem-solving skills and ability to multi-task.
• Working knowledge of ERP systems preferred.

Licenses and/or Certifications:

• None Required

Travel:

• Up to 25%

Parkson Corporation does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

Benefits include health care (medical, dental, vision) with coverage starting on first day of employment as well as 401(k) with company match and holiday pay.

Parkson Corporation is committed to a diverse and inclusive workplace. Parkson Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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