Castle Technology Partners IT Installation Technician
Job Description
Job Description
Do you enjoy solving problems? Do you have a knack for electronics? Are you the go-to person when someone in your family needs help with technology? Castle Technology Partners is looking for an enthusiastic technician to install cable, CCTV equipment , and telephony products to support IT services for our MSP customers as well as provide excellent customer service, ( On-the-job training provided as needed.
Responsibilities & Duties:
- Follow blueprints of electrical layouts and building plans
- Create, document, and manage support & project tickets in a timely manner
- Respond to customers via phone, email, chat, and/or in person
- Analyze, troubleshoot, and solve basic technological issues
- Document customer specific data for future reference
- Escalate advanced technological issues to senior staff
- Assist with new installations and implementations
- Installation of cable, surveillance cameras, and IT systems
- Qualifications:
- Previous experience in telecommunications, IT or other related fields
- Familiarity with structured cabling
- Strong analytical and critical thinking skills
- Strong attention to detail
- Team Oriented
- Excellent Communication
- Clean Driving Record and Background Check
- Distinguish color differentiations
Company Description
Castle Technology Partners is a locally owned IT company specializing in MSP and MSSP services to local businesses along the Gulf Coast.
Company Description
Castle Technology Partners is a locally owned IT company specializing in MSP and MSSP services to local businesses along the Gulf Coast.
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