Front of House Manager- Coastal Orange Beach

Job Summary:
The Front-of-the-House Manager must possess leadership skills to effectively manage and coordinate the entire front-of-the-house team while making sure the restaurant is profitable and in line with goals set by management. The Front-of-the-House Manager position also requires exceptional skill in welcoming, serving, and interacting with guests to ensure they receive the best possible experience while dining.

Essential Duties and Responsibilities:

• Possession of excellent people skills to ensure positive interaction with guests and employees and the ability to maintain professionalism when dealing with upset guests or employees

• The capability of managing and working alongside the front-of-the-house team

• Continuous observation and awareness of all details of the front-of-the-house employees to provide top-notch service

• Sustain an impeccable appearance as they are in direct contact with the guests daily

• Organization of daily tasks, preparation of the front of the house schedule, completion of daily administrative tasks, and ensures all front-of-the-house employees adhere to all company policies and procedures

• Aid in the recruitment of the front-of-the-house team alongside the GM

• Anticipating and understanding problems that may arise and the ability to make the right decision when put into a problematic situation

• Assisting the GM to help meet the needs of all profitability objectives

Skills:

• Proficient understanding of professional front-of-the-house procedures

• Must be able to speak read and understand English

• Commitment to quality service and food and beverage knowledge

• Understanding and knowledge of safety, sanitation, and food handling procedures

• Ability to work in a team environment and to work calmly and effectively under pressure

• Must be able to work nights, weekends, and some holidays

• Must have problem-solving abilities, be self-motivated and organized

• Takes pride in the workplace as demonstrated by keeping area neat and tidy and

• Encourages and promotes positive behaviors in coworkers

• Takes ownership for the job by maintaining efficiency and quality of work and showing accountability for all functions of the job

Physical Demands:

• Ability to work in a standing position for long periods of time
• Ability to move, and transport food carts, equipment, and supplies
• Be able to reach, bend, stoop and frequently lift up to 35 pounds and occasionally lift/move 50 pounds

Education/Experience Required:

• 2-years experience as a Front-of-the-House Manager in a restaurant is required
• Serve Safe Manager certification
• Previous management/supervisory experience
• Intermediate computer knowledge

Salary $60,000