Traffic Office Coordinator (100% On-Site in Pelham, AL)

Job Description

Job Description

We’re looking for a Traffic Office Coordinator to join our Distribution team. In this role, you’ll process and route orders, prepare shipping documents, and keep our systems accurate and up to date. It’s a steady, full-time position in a fast-paced environment where attention to detail and organization make all the difference. The position will be based in Pelham, AL, with occasional travel to Montevallo, AL.

This is an hourly non-exempt role.

Who We Are

Gabriella White is home to our family of brands - Gabby and Summer Classics. We are growing in all areas of the business and are proud to be family-owned and operated since 1987. Together, we furnish life's best moments, from the every day to the exceptional. We are united by our vision as well as our collective spirit and our culture is shaped by our core values: Dedication – Enthusiasm – Synergy – Integrity – Goal-Oriented – Nimble, or simply put DESIGN.

As a premier innovator, manufacturer, and retailer of luxury furniture and accessories, our brands are loved by designers and design-minded consumers for creating timeless outdoor living and transitional, eclectic furniture and accessories for every part of the home. We’re always looking for talented people to join our team and grow together.

What We Offer

• Competitive health, dental, and vision plans
• Employer paid short- and long-term disability.
• 401(k) plan with company match after 12 months
• Employee Assistance Program and Chaplain Services to support mental and emotional well-being
• Paid sick leave, vacation, holidays, and parental time
• Generous employee product purchase discount

What You Do

• Process daily work to help keep orders moving smoothly
• Sort, route, and process outbound customer orders
• Generate Bills of Lading (BOL) and other shipping documents
• Handle both standard and some customer-routed orders
• Monitor traffic exception reports and flag issues
• Enter and update information in our systems (Syspro and Datascope)
• Support consistent workflow and accuracy in the traffic office
• Pitch in with other duties as needed to support the team

What You Bring

• At least one year of customer service or administrative experience
• At least one year of experience in logistics, inventory, or procurement
• Strong computer skills and comfort learning new systems (ERP experience a plus)
• Clear written, verbal, and interpersonal communication skills
• Strong organizational skills with the ability to multi-task
• Dependable follow-up and follow-through to get tasks done right
• Reliable transportation to commute to Pelham and occasionally Montevallo as needed
• A team mindset with the ability to spot process improvements and adapt quickly
• Core hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. with minor variations during peak season