Shift Manager
- Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
- Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
- Ensure food safety, quality, and accuracy of orders.
- Resolve customer complaints quickly, maintaining positive customer relations.
- Provide regular feedback to the GM on Team Member performance.
- Offer ongoing constructive and positive feedback to Team Members.
- Actively participate in training Team Members.
- Handle conflicts constructively and work with the GM to achieve resolution.
- Assist the GM in screening Team Member candidates.
- Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
- Oversee proper product preparation, rotation, portioning, cooking, and holding times.
- Assist the GM with facility maintenance and ensure health and safety standards are always followed.
- 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
- Adheres to cash, security, inventory, and labor policies
- Must be at least 18 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Maintains customer satisfaction and adheres to health and safety standards
- Promotes and champions Taco Bell's culture and values
- Provides constructive feedback to Team Members
- Executes shift duties accurately and efficiently
- Promotes equity, inclusion, and belonging
- Ensures teammates and customers enjoy a positive experience
- Competitive pay
- Free scholarship programs
- Free meals
- Flexible schedules! Day, evening, and late night
- Eligibility to accrue Paid Time Off
- Medical benefits
- 401k retirement plan with company match
- Health and wellness programs
- Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
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