Retail Store Associate

JNJ Apparel
Tuscaloosa, AL

Job Description

Job Description

Salary: $15/hour

Job Overview

The Retail Store Associate is responsible for providing excellent customer service, maintaining store appearance, and supporting daily store operations. This role plays a key part in creating a positive shopping experience and driving sales.

Job Responsibilities:

  • Greet customers promptly and assist with product selection and inquiries
  • Provide knowledgeable information about products, promotions, and store policies
  • Process transactions accurately using the point-of-sale (POS) system
  • Handle cash, credit, and returns in accordance with company procedures
  • Maintain a clean, organized, and well-stocked sales floor
  • Assist with merchandising, displays, and inventory replenishment
  • Monitor inventory levels and report shortages or discrepancies
  • Support opening and closing store procedures
  • Resolve customer concerns in a professional and timely manner
  • Work collaboratively with team members to meet sales goals

Qualifications

  • High school diploma or equivalent preferred
  • Previous retail or customer service experience is a plus
  • Strong communication and interpersonal skills
  • Basic math skills and attention to detail
  • Ability to work in a fast-paced environment
  • Flexible availability, including evenings, weekends, and holidays

Physical Requirements

  • Ability to stand for extended periods
  • Ability to lift and carry up to 2550 lbs as needed
  • Frequent walking, bending, and reaching

Work Environment

  • Retail store setting with moderate noise levels
  • May involve working during peak hours, weekends, and holidays

Key Competencies

  • Customer-focused mindset
  • Reliability and punctuality
  • Teamwork and collaboration
  • Problem-solving skills
  • Positive attitude and professionalism
Posted 2026-04-08

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