Scheduling and Communications Manager
Overview
The Scheduling and Communications Manager supports the day-to-day staffing operations across diverse event venues, including The Sound Amphitheater, concerts, standard event spaces, and AmPro activations. This role involves managing schedules, staff communications, on-site logistics support, and contributing to internal communications such as newsletters and availability tracking.
Key Responsibilities
Scheduling
- Coordinate staff schedules to align with event needs across multiple venues.
- Track and manage staff availability, shift confirmations, and travel logistics for off-site events.
- Support account managers with first-call staffing readiness and event planning.
Staff Communications
- Manage daily check-ins and serve as a primary contact for part-time staff.
- Communicate shift details, venue instructions, and updates in a timely and clear manner.
- Help develop internal newsletters and team updates to support ongoing staff engagement.
Logistics & On-Site Coordination
- Assist with planning and executing on-site logistics in collaboration with account managers and operations teams.
- Support pre-event briefings and post-event reports.
- Be available for occasional on-site support at travel-based events.
Administrative Tasks
- Help maintain accurate staff records and availability logs.
- Contribute to the onboarding process for new hires.
- Coordinate with leadership on distributing development and training communications.
Preferred Qualifications
- Bachelor’s degree preferred.
- 2+ years of experience in staffing, hospitality operations, or HR coordination.
- Strong organizational and multitasking skills in dynamic environments.
- Excellent written and verbal communication abilities.
- Proficiency with scheduling and team communication tools (e.g., Connecteam, Asana, etc.).
U.S. Equal Employment Opportunity laws make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. All candidates that apply to B&B will be treated equally and given the same opportunity for the applied position. We ask and follow the same interview questions and procedures to all applicants and do not discriminate. The most qualified candidate will be chosen for the position.
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