PAWN BROKER

Job Description

Job Description

Pawn Broker

• Provide Steller Customer Service—Greet and assist all customers and answer questions
• Abide by all Federal, State, and Local regulations concerning money services and firearm sales to maintain an FFL and Financial Services
• Ensure the growth of the store by obtaining company, store, and individual goals
• Execute pawn/buy for customers
  • Qualify the customer and determine the need
  • Inspect pawn/buy items for functionality and condition
  • Negotiate loan amounts based on fair market values and customer need
  • Obtain required documentation from customers
  • Explain the terms and conditions of pawn loans to customers
  • BIN pawned items in a timely and consistent manner
• Execute loan payments from customers
• Perform background checks regulated by NICS
• Clean store and merchandise retail inventory
• Competitively price and tag inventory
• Retrieve, test, and clean defaulted pawns and buys
• Perform daily inventory counts and security protocols to protect company assets

Perform the “ESSENTIAL FUNCTIONS” as outlined below: Essential Functions (including but not limited to)

• Attendance and punctuality
• Must be able to communicate both verbally and in written form in the English language
• Must be able to use point of sale (POS), calculator, phone system, fax/copier, and computer proficiently
• Must be able to complete internet searches for item valuation, in item pricing, and other research purposes
• Must be able to stand and walk for a minimum of 7 hours per day
• Must be able to sit for one hour per day
• Must be able to bend, stoop, reach and lift. Lifting up to 5 pounds frequently, 50 pounds occasionally, and 100 pounds rarely
• Minimal exposure to adverse weather conditions
• Exposure to cleaning agents
• Minimal exposure to diesel, gasoline, or gasoline /oil mix fuels found in generators and lawn equipment
• Occasional climbing on a ladder