Quality Control Manager - Low Voltage

Job Description

Job Description

Job Title: Quality Control Manager – Low Voltage
Job Description

The Quality Control Manager – Low Voltage is responsible for developing, implementing, and overseeing a comprehensive quality compliance program for low-voltage services. This role ensures that all service operations, facility management programs, and technical maintenance activities meet the highest standards of safety, compliance, and performance across complex, mission‑critical environments such as data centers, hospitals, and aviation facilities.

Responsibilities

• Develop, implement, and oversee the quality compliance program for low-voltage services across facility operations and maintenance activities.
• Conduct regular audits of service delivery, facility operations, and technical maintenance programs to ensure compliance with company, client, and regulatory requirements.
• Lead compliance and quality review meetings and produce clear, actionable outcomes that drive continuous improvement.
• Review compliance data, reports, and corrective action plans, ensuring timely and effective resolution of issues and nonconformances.
• Maintain and update compliance logs, audit findings, and corrective actions in accordance with company standards and client expectations.
• Coordinate with third-party auditors, regulators, and clients on quality and compliance-related matters, representing the organization in a professional and knowledgeable manner.
• Provide training, guidance, and coaching to managers, field staff, and technical teams on compliance requirements, quality standards, and best practices.
• Participate in regional and corporate initiatives to standardize and enhance compliance frameworks across the services business unit.
• Track key performance indicators (KPIs) related to quality and compliance, and develop clear, data-driven reports for leadership on performance, risk areas, and improvement opportunities.
• Partner closely with Regional Directors, Site Managers, and technical staff to establish quality and compliance goals, monitor progress, and adjust strategies as needed.
• Support quality control efforts on commercial construction projects, with a focus on low-voltage scopes in data centers, hospitals, aviation, and other complex facilities.
• Collaborate with project and construction management teams to integrate quality control processes into ongoing operations, maintenance, and lifecycle upgrade activities.

• Bachelor’s degree or an equivalent combination of education and experience.
• 5–10 years of industry experience in a Quality Control role.
• At least 1 year of experience in services, construction, maintenance, or operations contracts.
• Valid driver’s license.
• Strong written and verbal communication skills with the ability to interact effectively with trades, peers, supervisors, and client-facing stakeholders.
• Demonstrated ability to work both independently and as part of a high-performing, mobile team.
• Working knowledge of facilities operations and building systems.
• Proficiency in Microsoft Office applications, including Excel, Project, Word, and SharePoint.
• Ability to read, comprehend, and communicate technical and compliance-related information clearly.
• Experience with quality control in commercial construction and low-voltage environments.
• Strong safety mindset and commitment to maintaining high safety and compliance standards.

• Experience with low-voltage systems in mission-critical environments such as data centers, hospitals, aviation facilities, or similar complex projects.
• Experience in construction management or working within commercial construction settings.
• Exposure to data center construction or large-scale mission-critical projects.
• Preferred certifications such as RCDD, CCNA, CCDA, RTPM, or a combination of these credentials.
• Strong organizational skills and attention to detail in managing compliance documentation, logs, and audit records.
• Ability to lead meetings, present findings, and influence stakeholders toward continuous improvement.
• Comfort working in a hybrid environment that blends construction, operations, and client-facing responsibilities.
• Interest in long-term career growth into senior superintendent, project management, or mission-critical specialist roles.

This role operates within a services division focused on facility operations, maintenance, and lifecycle upgrades for mission‑critical clients rather than new ground-up construction. The team steps in once facilities are operational, managing ongoing improvements, system upgrades, low-voltage scopes, and fast-paced technical projects that keep critical environments running. You will work primarily on large-scale data center projects, including billion‑dollar programs, as well as other complex commercial facilities such as hospitals and aviation-related environments. The work environment features steady, long‑term engagements with repeat clients, especially in data centers and federal facilities, and smaller, agile project teams that offer greater autonomy and hands-on decision-making. You will gain exposure to highly technical systems, including low voltage, security, fiber, networking, and building management systems (BMS). The role blends field presence in active facilities and project sites with office and remote work for planning, reporting, and coordination, using tools such as Microsoft Excel, Project, Word, and SharePoint. The culture emphasizes safety, quality, collaboration, and clear growth paths into senior superintendent, project management, or mission‑critical specialist positions.

Job Type & Location

This is a Permanent position based out of Montgomery, AL.

The pay range for this position is $115000.00 - $135000.00/yr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Hensel Phelps provides generous benefits for our fulltime employees. This position is eligible for company paid medical insurance, life insurance, accidental death & dismemberment, long-term disability, 401(K) retirement plan, and our employee assistance program (EAP). Employees are also eligible for employee paid enrollment in vision and dental insurance. Hensel Phelps also believes in the importance of taking time to recharge. As a result, employees are eligible for paid time off beginning upon hire. Employees are also eligible for a company cell phone or cell phone allowance in accordance with company policy. Based on position location, a cost of living adjustment (COLA) may also be included (subject to periodic review and adjustment).

This is a fully onsite position in Montgomery,AL.

This position is anticipated to close on Jul 20, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.