Claims Analyst
- Transferring data from paper formats into computer files or database systems
- Creating spreadsheets with large numbers of figures without mistakes
- Auditing/verification of data by comparing it to source documents
- Updating existing data
- Retrieving data from the database or electronic files as requested
- Sort and organize paperwork after entering data to ensure it is not lost
- Working with multiple divisions/departments
- Performing accurate and timely data entry related to claims processing, and related files and reports.
- Reconciling and verifying accuracy of all information posted and generated.
- Processing monthly client billings.
- Maintaining accurate records on pending/denied claims, processed and paid claims.
- Issuing denial/EOB letters as appropriate.
- Maintaining orderly files, records, and reports as directed.
- Providing back-up clerical support to Finance Division.
- Providing customer service to providers and members.
- Performing other duties as assigned
- High school diploma or equivalent required.
- Minimum of 1 year of proven experience in a data entry role or similar position (e.g., call center representative, banking representative, or related office-based role).
- Experience working in positions that require extended periods of sitting and computer-based work in an office environment.
- Demonstrated ability to work effectively in a fast-paced environment.
- Proven experience collaborating as part of a team.
- Strong attention to detail with a high level of accuracy.
- Excellent written and verbal communication skills, with strong integrity and the ability to analyze and process data efficiently.
- Strong customer service skills, including professional telephone communication experience.
- Effective multitasking, time management, and organizational skills.
- Solid filing and record-keeping skills.
- Flexibility to work overtime as needed.
- Strong work ethic and dependable attendance record with consistent employment history.
- Working knowledge of Microsoft Office applications, including Word and Excel.
- Ability to maintain focus for extended periods while performing tasks accurately and efficiently.
- Proficient typing skills, including 10-key data entry.
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