Rainbow Garden Center Retail Clerk (Part-Time)

Summary

The Retail Clerk at Rainbow Omega Garden & Gift Shop is a part-time position responsible for providing exceptional customer service, maintaining a clean retail environment, and driving sales of gift shop inventory. This role focuses on the "front-of-house" experience, ensuring every visitor feels welcomed and the shop is curated, organized, and professional. This position does not involve plant care or greenhouse production.

Work Schedule

• Status: Part- time.
• Hours: Approximately 15–25 hours per week.
• Availability:
  • Must be available for shifts during standard shop hours: Monday – Friday, 8:00 AM – 4:00 PM.
  • Saturday availability (8:00 AM – 2:00 PM).
  • Periodic availability for seasonal events, such as holiday sales or local festivals, is required.

Duties

• Warmly greet all visitors; provide helpful information regarding gift shop merchandise; efficiently process sales transactions, orders, and returns.
• Assist in creating and stocking seasonally themed displays for home décor and gift items; ensure all inventory is priced correctly and visually appealing.
• Maintain daily cleanliness of the shop and checkout areas, including sweeping, dusting gift displays, and sanitizing high-touch surfaces.
• Assist the Manager in receiving new shipments of retail gift products; help maintain accurate inventory counts and report low-stock items.
• Assist customers with carrying and loading retail purchases (such as pottery or bagged goods) into their vehicles.

• Accurately compile daily receipts (cash, checks, and credit cards) for the Manager/Business Office at the end of each shift.
• Maintain a hazard-free shopping floor and report potential safety concerns immediately.
• Assist with shipping retail orders and participate in various community festivals or off-site sales events throughout the year.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:
Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding how job relates to others; uses resources effectively.
Resident Care – Knows each resident personally in order to serve his or her individual needs; manages difficult or emotional resident situations; exhibits sensitivity to the emotional needs of residents and their families; able to be flexible and to adapt to immediate needs of residents; responds promptly to resident needs; solicits resident feedback to improve service; responds to requests for services and assistance; meets commitments.
Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when handling emergencies or dealing with emotional topics.
Cooperation – Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; keeps others adequately informed; works cooperatively in group situations; works actively to resolve conflicts.
Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Safety and Security – Observes safety and security procedures; determines appropriate actions beyond guidelines; reports potential unsafe conditions; uses equipment and technology properly.
Morals and Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity;

Education and/or Experience

• High school diploma or GED required.
• Previous experience in retail or customer service preferred.

Certificates, Licenses, Registrations

Must maintain a current Alabama driver’s license and successfully complete criminal history record check and TB screening. Must complete First Aid, CPR, and CPI training within 90 days of hire.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to sit, stand and walk. The employee is frequently required to stoop, kneel, or crouch. The employee must frequently lift and/or move up to 75 pounds on his or her own as well. Specific vision abilities
required by this job include close and long-distance vision. The noise level in the work environment is usually moderate.