Quality Control Manager

Job Description

Job Description

Quality Control Manager TBAKI USA, LLC. — Athens, AL

Department: Quality Control | Reports To: Plant Manager | Travel: 10–20%

Why This Role Matters

TBAKI is a Tier 1 Toyota supplier. The quality of what we make ends up in vehicles on the road — which means the Quality Control Manager isn't a support function, they're a line of defense. You'll lead quality operations across all shifts, own the systems that protect our customer relationships, and drive the continuous improvement that keeps this plant competitive.

What You'll Do

• Lead and develop a team of 8–10 direct reports across production and lab environments (Assistant Managers, Group Leaders, Lab Technicians, Team Leaders)
• Own plant-wide quality systems, audits, and compliance — IATF16949, ISO9001, and customer-specific standards (Toyota, Mazda, and others)
• Analyze in-process defects, investigate root cause, and drive countermeasures using 8D, 5-Why, Fishbone, and similar methodologies
• Maintain SQAM documentation — QAS, Process Flow, PFMEA, MQC/CP
• Serve as primary contact for all customer, supplier, and internal quality issues
• Track and present departmental KPIs and quality improvement plans to plant leadership
• Partner with production, engineering, and suppliers to improve process stability and capability
• Support and manage 3rd party sort and rework operations when needed

What You Bring

Required:

• 5+ years of quality experience in a manufacturing environment
• 3+ years leading a quality team or function
• Working knowledge of IATF16949/ISO9001 and core automotive quality tools (PFMEA, control plans, SPC)
• Hands-on experience with measurement tools — CMM, Faro Arm, calipers, micrometers, check fixtures
• Proven ability to lead root cause investigations and close corrective actions
• Flexibility for a fixed or rotating shift schedule, including occasional weekend coverage

Preferred:

• Tier 1 or Tier 2 automotive JIT environment experience
• Toyota Production System (TPS) background
• Minitab or GAGEtrak experience
• Multi-customer quality environment experience

Education:

Bachelor's degree in Engineering, Quality Management, or related field — or equivalent combination of education and hands-on experience

What Success Looks Like

• Quality team performing with clear accountability and measurable improvement
• Customer audits passed, relationships protected
• Defect-related costs trending down
• KPIs tracked, reported, and acted on — not just documented

Work Environment

Combination of office and manufacturing floor. Standard automotive plant conditions apply — PPE required in designated areas. Fast-paced, multi-shift operation.

Why TBAKI

Tier 1 Toyota supplier — recognized name, high standards, stable operation

Direct visibility to Plant Manager with real decision-making authority

Established team in place — you're leading and developing, not building from scratch

Athens, AL — lower cost of living, strong regional manufacturing base