Customer Service Representative
Job Description
Job Description
We are expanding our sales team after having strong and continued growth. With multiple positions available we can work to create the job that best suits your strengths. Our Customer Service position will answer customer questions and assist customers in placing orders in person, over the phone, and online.
Responsibilities :
- Communicate with customers on site, via phone, email, and web platforms
- Help customers place orders online and over the phone
- Answer order status questions and other shipping inquiries
- Become a product expert and work to provide each customer with knowledgeable answers to questions on product specifications, pricing, and availability
- Create sales orders, invoices and take payments for customers
Skills :
- Bachelor’s degree or High School diploma with 2+ years of experience strongly preferred.
- Ability to learn how to use our web-based software including NetSuite within 30 days of taking the job
- Excellent communication and interpersonal skills
Pay : Competitive pay scale for the market based on experience
Hours: M-F: 8am to 6pm & Saturday: 8am to Noon
Work Location: Brownsboro AL
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