Banquet Captain

Job Description

Job Description

Job Listing: Sr. Banquet Captain

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking a Sr. Banquet Captain for the Birmingham Jefferson Convention Complex located in Birmingham, Alabama

Job Overview:

The Sr. Banquet Captain plays a supervisory role by directing Banquet Servers in ensuring a pleasant experience for Sodexo Live! guests who attend catered breakfasts, coffee breaks, luncheons, dinners, receptions and other organized group affairs involving food and beverage service.

This position will typically work within a Convention Center or other events venue environment, and will occasionally work at off-site locations. They may oversee the service team for as few as ten or as many as hundreds of guests. Style of service may range from casual to formal, involving passed cocktails and hors d'oeuvres, buffets or highly coordinated multi-course meals in which each guest is served at the same time.

The Sr. Banquet Captain will actively participate in the preparation, set-up, service, break-down and cleanup of catered functions. Their highest priorities will be to support overall profitability and guest satisfaction by ensuring that the Banquets team provides exceptional customer service while maintaining Sodexo Live!'s standards for safety, cleanliness, sanitation.

Supporting Actions:

• Ensure that servers follow all Sodexo Live! uniform and grooming standards.
• Provide instruction during pre-shift meetings. Ensure clear and complete understanding of event
  flow, needs and assignments.
• Ensure that servers follow established procedure for time and attendance and taking assigned
  meal breaks.
• Apply consistent focus on the customer and pay close attention to detail in the performance of all
  tasks.
• Participate in and foster positive team relations with front and back of house and management.
• Greet each guest who enters Banquets areas; Be courteous and professional in all interactions;
  Demonstrate Sodexo Live! standards for guest service.
• Perform other related duties, tasks and responsibilities as required from time to time.
• Extension of/to the Banquet Manager
• Assisting in all duties of the Banquet Manager

Qualifications:

• 2-4 years' Experience working within all genres of banquet service.

• 1-3 years of Management or Supervisor experience preferred.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

All staff members must pass and maintain a 10 year federally mandated background check.