Genesys IVR developer (remote)
Job Description
Job Description
Genesys IVR developer (remote)
Requirements:
- Minimum 4 to 6 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect.
- Thorough understanding of Genesys Framework, Integration with internal and external components.
- Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.
- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
- Ability to identify opportunities to automate / streamline where applicable in overall solution
Powered by JazzHR
TTwsHf0745
Recommended Jobs
Commercial Landscape Supervisor
Tidewater Landscape Management Inc. is seeking an Experienced Commercial Landscape Supervisor. Job Type: Full-time. Position Overview. Oversees ground maintenance/landscape crews, coo…
Insurance & Membership Specialist
Insurance & Membership Specialist Are you a service-driven professional looking to grow your career in a dynamic, team-oriented environment? If you thrive on helping others and want to be part of a…
Psychiatrist - Full time Outpatient
Job Description Job Description Description: Full-Time Psychiatrist – Outpatient Practice River Region Psychiatry Associates dba Ally Psychiatry River Region Psychiatry Associates, opera…
Pipe Fitter - 1st Class
Job Description Job Description Description: A Pipefitter at Master Boat Builders will configure, install, fit, and maintain various piping systems, and ensure smooth operation of those systems.…
Nocturnist #79619
JOB OVERVIEW • Job Title: Internal Medicine Physician – Nocturnist • Job Type: Hospital-Employed • Location: Dothan, AL • Service Setting: Inpatient Hospital • Coverage Type: Clinical Only …
Production Supervisor 2nd Shift
Job Description Job Description Description: DSC was established in 1979 and has grown into a specialist in seat frames. With the acquisition of TS16949 / ISO14001 certification, DSC has been re…
Driver Manager
Job Description Job Description Company Description Founded in 2004, P&S Transportation is one of the fastest growing flatbed trucking operations with terminals nationwide. We are continuous…
Field Specialist
Job Description Job Description As a Hybrid Field Specialist , you’ll serve as a key member of the BrightStar Care team—offering compassionate, hands-on care in clients' homes while also suppor…
Full-Time Radiologic Technologist
Job Description Job Description Radiology Technologist / Outpatient Imaging / Office Details: Opportunity for additional hourly pay for multi-modalities (MRI) Hourly pay/Biweekly payroll …
Regional Director
Regional Director Job ID 230444 Posted 21-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Remote - US - Remote - US -…