Customer Service Associate - Remote Support & Coordination

Guidedbyljtravel
Troy, AL

Job Summary

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment.

This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process. You will play a key role in helping ensure each client’s experience is handled smoothly from start to finish.

In this role, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process.

Key Responsibilities

  • Manage and respond to client inquiries in a timely and professional manner
  • Take ownership of client requests and follow them through to completion
  • Assist with coordinating travel arrangements, scheduling, and updates
  • Provide clear guidance and next steps to clients
  • Maintain organized records and track progress of requests
  • Ensure accuracy and consistency across all client interactions
  • Support a smooth and structured customer experience

Qualifications

  • Strong organizational and time-management skills
  • Ability to take initiative and manage responsibilities independently
  • Confident communication and problem-solving abilities
  • Comfortable handling multiple tasks and priorities
  • Self-motivated with a dependable work style
  • Customer service, administrative, or coordination experience preferred
  • Interest in travel and working with clients is a plus

What We Offer

  • Training and ongoing development
  • Flexible remote work environment
  • Opportunities for advancement and increased responsibility
  • Supportive team structure
  • Access to tools and systems to help you succeed

Work Environment

  • Fully remote
  • Flexible schedule options
  • Reliable internet required
Posted 2026-04-12

Recommended Jobs

Equipment Shop Service Technician

CraneWorks, Inc
Birmingham, AL

Job Description Job Description Description: The Service Technician will be responsible for the maintenance and repair of various types of mobile rental/construction equipment and on-highway…

View Details
Posted 2026-03-03

Project Manager Construction

MG Roofing, Inc.
Muscle Shoals, AL

Job Description Job Description Project Manager Location: Muscle Shoals, AL Company: MG Roofing, Inc. Job Type: Full-Time Company Description MG Roofing, Inc. is a leading comme…

View Details
Posted 2026-03-08

Nursing Assistant ( NA ) - Evening Shift | Start This Week | We Train You

South Haven Health And Rehabilitation LLC
Columbiana, AL

Nursing Assistant (NA) – Evening Shift | Start This Week | We Train You South Haven Health and Rehabilitation – Hoover, AL Starting Pay: $14.00/hr (based on experience) Full-Time | Evening Sh…

View Details
Posted 2026-04-16

Santa Photos

University Mall
Tuscaloosa, AL

Santaland Photo Booth Now Hiring for the Holiday 2019 Season   Positions Available:    Managers and Santa Helpers Qualifications:  Friendly, dependable, honest, and enjoy working with children Ma…

View Details
Posted 2026-05-27

Nurse Practitioner or Physician Assistant needed for Primary Care group in Huntsville, AL

HealthPlus Staffing
Huntsville, AL

Job Description Job Description We are seeking a full-time Nurse Practitioner or Physician Assistant to join our team in Huntsville, FL. The APP will be responsible for providing comprehensive me…

View Details
Posted 2026-04-02

Finishing Operator 2nd Shift

ALG LABELS + GRAPHICS
Birmingham, AL

Job Description Job Description Description: There is a present need for a 2nd Shift Finishing Operator who can safely and efficiently operate finishing equipment in production. The current pos…

View Details
Posted 2026-04-16

Physical Therapist Assistant ( PTA )

Woodland Village Rehabilitation and Healthcare Center
Cullman, AL

Are you a compassionate Physical Therapist Assistant ( PTA ) looking for a fulfilling role in a supportive environment? Do you want to work where your contributions are valued, with opportunities for…

View Details
Posted 2026-05-18

Assistant Project Manager

Hardy Corp
Birmingham, AL

Job Description Job Description Salary: Position Summary The Assistant Project Manager (APM) supports the successful planning, coordination, and execution of construction projects by workin…

View Details
Posted 2026-05-05

Facilities Manager

The Scion Group
Huntsville, AL

Want to learn more about The Scion Group Check out our website. Were hiring immediately! We are interested in every qualified candidate who is eligible to work in the United States. However we …

View Details
Posted 2026-05-07

Food & Beverage Team Member - Sand Mountain Park & Amphitheater

The Sports Facilities Companies
Albertville, AL

Job Description Job Description FOOD & BEVERAGE TEAM MEMBER - Sand Mountain Park & Amphitheater SMP SFM, LLC LOCATION: Albertville, AL DEPARTMENT: FOOD & BEVERAGE REPORTS TO: FOOD &…

View Details
Posted 2026-05-04