Hospitality Sales Representative Dual Properties

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off

Overview

Shivaay Group LLC is in search of a Sales Representative who will bring value and profit to our hotels for our company. We are seeking someone with a positive personality who has excellent communication and great networking skills. Are you the go getter we are looking for that will bring businesses to our beautiful new hotels for our company?

With this position you are fully responsible for personal information that is considered private and secure. The Sales position is an essential part of our team. As the Sales Rep, you will be overseeing many accounts and grasping all potential opportunities; brining great value to our hotel and team. For these reasons, we are looking for the best individual for this position.

Full job description

• Answer leads and groups as they come through: whether through our partnering sites or direct contact through the hotel
• Seeking all business opportunities and profitable prospects on a day-to-day bases for 2 hotels in the area.
• Following up with clients and companies to maintain our partnership with our key accounts and their guest keeping consistent communications.
• Reviewing all accounts and revisit them every year to keep our key accounts returning.
• Complete contracts, company proposals, finalizing groups rooming lists and payment, ensuring payments for any groups or Direct Bill Companies are paid and not past 30 days.
• All paperwork and responses are to be handled in a professional and timely manner
• Accurately enter, track, and maintain account information, client interactions, and booking details in the hotels brand systems.
• Ensure all details requested by your guest in contracts are met to their expectations
• Participate in weekly sales meetings, providing updates on activity, pipeline, and opportunities.
• Assist with the creation of sales action plans and targeted prospecting strategies under the direction of the Director of Sales.
• Represent the hotel at networking events, tradeshows, and community activities to promote awareness and generate leads.
• Maintain a well-documented and organized file system to support effective account management and follow-up.
• Deliver superior client service by responding promptly to inquiries, managing client expectations, and resolving concerns quickly.
• Continuously build knowledge of the competitive set and local market trends to identify new opportunities.
• Exhibit a positive, team-oriented attitude and maintain strong communication with colleagues across all hotel departments.
• Commit to ongoing professional development and sales training to continually improve performance.

Experience

- A minimum of 2 years experience in Hospitality Sales
- Communication skills and excellent phone etiquette
- Quick to learn a new system and structure. Experience in the hotel Operating Systems is a plus, but not required.
- Bilingual or Multilingual skills (if applicable) are a plus
- Ability to work flexible hours if needed.
- Available to travel between properties and local businesses. Range of approximately 30 miles.
Work Location: In-Person
Job Type: Full-time and Part-time
Requirements

• Must be authorized to work in the US.
• Must have reliable transportation.
• At least 1 year of hotel front office system experience preferred.
• Willing to work on weekends and holidays.
• Willing to do heavy lifting.

Must be willing to go under background check

Benefits:

• Paid time off
• Employee Discount
• Medical Insurance Match 50%

Schedule:

• 8 hour shift
• Morning shift
• Monday to Friday
• Holidays
• Possibility of nights and weekends depending on cliental and their needs

Education:
High school or equivalent (Required)

Required:
Must be 18 years of age.
WORK ENVIRONMENT

• Working in a hotel, you must be comfortable working with other individuals in a shared opened space.
• No set deadlines, as duties and tasks can change daily. You must be able to prioritize your day based on the tasks provided and open to changes or additions to your job each day.
• Must be able to work well with others.
• Remaining customer friendly and professional throughout your work day.

PHYSICAL DEMANDS

• The duties required while performing this job are the ability to see, hear, reach, stand, stoop, bend, and crouch up to 8 hours on a daily basis.
• Must be able to push, pull, and lift up to 30 lbs.
• During your daily shift you will be required to stand, move, walk, bend and stoop regularly.
• Must be able to read, write, and comprehend