Credit and Accounts Receivable Manager (100% on Site in Pelham)

Job Description

Job Description

Credit and Accounts Receivable Manager (100% Onsite in Pelham, AL)

Do you naturally bring structure and accountability to financial processes while building strong working relationships across the business? Are you comfortable balancing client relationships with sound credit decisions and understanding how effective collections and risk management contribute directly to healthy cash flow? Do you enjoy leading a team, improving processes, and using data to drive financial performance? If you answered yes, this role provides the opportunity for you to make a meaningful impact.

Who We Are

Gabriella White is home to our family of brands - Gabby and Summer Classics. We are growing in all areas of the business and are proud to be family-owned and operated since 1987. Together, we furnish life's best moments, from the every day to the exceptional. We are united by our vision as well as our collective spirit, and our culture is shaped by our core values: Dedication – Enthusiasm – Synergy – Integrity – Goal-Oriented – Nimble, or simply put DESIGN.

As a premier innovator, manufacturer, and retailer of luxury furniture and accessories, our brands are loved by designers and design-minded consumers for creating timeless outdoor living and transitional, eclectic furniture and accessories for every part of the home. We’re always looking for talented people to join our team and grow together.

What We Offer

• Competitive health, dental, and vision plans.
• 401(k) plan with match after 12 months.
• Sick, vacation, holiday, and parental time off.
• Employee Assistance Program and Chaplain Services to support mental and emotional well-being.
• Generous Employee Product Purchase discount.

What You Do

• Lead the credit and accounts receivable function, ensuring accurate invoicing, timely collections, and effective account management
• Supervise and develop the credit and collections team, providing coaching, support, and clear performance expectations
• Review accounts receivable aging and manage collection strategies to meet company cash flow targets
• Facilitate credit approvals for customers and establish appropriate credit limits and payment terms
• Partner with sales and internal teams to resolve order approvals, payment issues, and account discrepancies
• Monitor order workflow to ensure customer orders move through credit review efficiently
• Establish team goals and performance expectations aligned with company's financial objectives
• Provide regular reporting and analysis related to credit exposure, collections performance, and receivable trends
• Lead weekly departmental meetings to review priorities, performance, and improvement opportunities
• Identify and implement process improvements that increase efficiency, reduce risk, and strengthen financial controls

How Success Is Measured

• Maintaining healthy accounts receivable aging and supporting strong cash flow
• Achieving or exceeding company targets related to days' sales outstanding (DSO)
• Reducing credit holds through efficient review and decision-making
• Minimizing bad debt and write-offs through sound credit management
• Building a high-performing team that consistently meets operational and financial goals

What You Bring

• Five or more years of experience in accounting, finance, or accounts receivable management
• Direct experience with commercial credit and collections processes
• Leadership experience in managing and developing a team
• Strong understanding of financial performance metrics such as DSO, write-offs, and cash collections
• Ability to evaluate credit risk and make sound business decisions
• Strong collaboration skills to work effectively with sales and internal partners
• Experience in improving processes and driving operational efficiency
• Proficiency in Microsoft Office, including intermediate Excel skills
• Experience working within ERP systems; Syspro experience is a plus
• Strong communication, organization, and relationship management skills