Experienced Automotive Service Advisor

Job Description

Job Description

Job description:

University Kia in Huntsville, AL is looking for an EXPERIENCED and MOTIVATED Import automotive dealership Service Advisor to join our team!

The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

RESPONSIBILITIES

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

Qualifications

• Two years of dealership Service Advisor experience required
• Must have a proven record of achieving exceptional customer satisfaction
• Must have a valid driver's license and be in good standing
• Must exhibit personal and professional integrity
• Have a desire for a long term career with a growing organization
• CDK experience; preferred
• Hyundai and Kia experience, preferred but not required

BENEFITS

• Progressive and Competitive Pay Plan
• Strong mentorship program to help you gain the experience you need to progress your career
• Excellent opportunities for growth and internal promotions
• Ongoing Training and Education
• Employee Purchase and Service Discounts
• Paid Vacation
• Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• Team-oriented, professional and fun work environment

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Greenway Auto is one of the largest, most respected automotive groups in the nation—committed to delivering exceptional service, supporting our communities, and providing our employees with opportunities for long-term growth. With more than 30 dealerships across multiple states and brands, Greenway offers a dynamic, fast-paced environment where every team member plays a key role in our success.

Company Description

Greenway Auto is one of the largest, most respected automotive groups in the nation—committed to delivering exceptional service, supporting our communities, and providing our employees with opportunities for long-term growth. With more than 30 dealerships across multiple states and brands, Greenway offers a dynamic, fast-paced environment where every team member plays a key role in our success.